These rods were publicized at the Icast 2010 Trade Show where they took Best of Show and the Freshwater Rod Winner titles. G. Loomis’ no-questions-asked Xpeditor Service is designed to get anglers back on the water fast. PO Box 2082 Taren Point NSW 2229. Call Customer Service at (877) 577-0600. If a merchandise item has a non-conformity in materials or workmanship, please see Shimano’s Warranty. G Loomis was now delivering a “wildcard” warranty with the rods. Basically, this is the way the G. Loomis Limited Lifetime Warranty works. G. Loomis has announced updates to its warranty programme which will include a ‘Born On’ serial number on all new rods, along with a more straightforward rod return process for its Xpeditor Service. Sold Out View. The other is the expeditor warranty policy that gets you a new rod in just a few days but can cost up to $250. Trading Hours. You want to buy a fishing rod that will last for years, but even high-quality rods can break or become damaged. From $20 View. Dock Talk, Bertrand Derives Efficiency From Kneel-'N-Reel Method, Wirth Taking It Slow In Return To Competition, Privacy container, prepaid and insured. Shimano has owned G. Loomis for over 12 years, so these changes are not due to any recent acquisition, but simply an attempt to bring the costs of the G. Loomis warranty program up to date with current costs of shipping and handling. When an angler purchases a new rod, the attached hangtag will provide all the needed information to register it and activate the warranty. Usually this is not much of an issue as the current G. Loomis product line has actually grown over the years to well over 700 different rod models. Send directly to: G. Loomis, Inc. 1359 Down River Drive Woodland, WA 98674 ATT: Warranty Dept. The G.Loomis rod warranty replacement program and the Xpeditor service is available to anglers in the U.S. and Canada. Regular price $29.99. G.Loomis 1359 Down River Dr Woodland, Washington 98674. We will charge your credit card for both rods. G. Loomis. The firm’s continued effort to provide anglers with service long after the sale has now been extended to a ‘Born On’ serial number on all new rods. For those of you who read the Midcurrent article, it was clear as mud. All Rights Reserved. Usually this is not much of an issue as the current G. Loomis product line has actually grown over the years to well over 700 different rod models. K9J 6X7. An example would be the tires on your car, truck, or SUV – if a tire blows out or fails during normal service (i.e. Regular price $19.99. Kevin Wirth walked away from competitive fishing after the 2012 Bassmaster Classic – the 11th straight he'd qualified, By entering your email address signifies you wish to receive our newsletter and have read the. Anything attached to your broken rod will not be returned. If damage occurs on account of material non-conformance, G.Loomis will either repair or replace at no charge. As G. Loomis has always done in its nearly 30 years of manufacturing performance fishing tools, they will either repair or replace when a rod breaks. We will send your new rods out via FedEx Ground along with a prepaid FedEx return shipping label for the broken rod (remember, we need ALL the pieces). Or fill our online contact form HERE. And now, instead of returning the entire broken rod within 30 days after your replacement rod arrives, all we ask is for is the logo section of the blank for identification purposes.”. Statement. G.Loomis Xpeditor: a paid service that allows you to replace a broken rod expediently and without question. Customer service representatives from Academy Sports + Outdoors and Gander Outdoors said that beyond the return period for defective products, the fishing rods they sell are only cover… To learn more about how we use cookies, read our privacy policy. Peterborough, ON. On the plus side, we have sold a lot of Asquith rods and see very few being broken. When I had a broken GL3 rod my local dealer charged me like $75 dollars and handed me a new rod. For the best experience on our site, be sure to turn on Javascript in your browser. Discount coupons, Legacy Loyalty Rewards, or any other discount cannot be used for these programs. Shimano warrants to the original owner that G.Loomis … Loomis has always made a fantastic rod, but they’ve been lambasted in the internet for their warranty. You can request that your broken rod be replaced immediately from our stock using G. Loomis’ Xpeditor Program. Containers received cannot be reused or returned. GLOOMIS WOMENS DYE CAP. Phone – Fishing (02) 9533 0000. If the broken rod is a model that is no longer offered we will replace it with the model that is closest to the broken model. It’s very important that you understand how this Limited Lifetime Warranty works. THIS WEBSITE USES COOKIES TO IMPROVE YOUR USER EXPERIENCE. They then dealt with getting their rod replacement. If you do not have a local dealer, than I would call G Loomis directly. Once you receive the replacement rod put ALL of the broken rod pieces in the shipping tube, seal the tube up to make sure we receive all the pieces, put the prepaid label on the outside of the tube, and get the package to FedEx. Call Customer Service at 1-866-491-5229. It can take up to 5 additional business days to inspect and process items returned. Nor does this warranty include rod guides, ceramic inserts in the guides, or tip tops. There is a $30.00 non-refundable additional shipping fee for this. We will take your credit card info, charge your card for the FULL PRICE of the exact replacement rod, and ship that replacement immediately via FedEx Ground or FedEx 2. As was their press release. If your registered rod is damaged or broken, this program provides a same-model replacement for a very fair price. Sale 50% View. For the best experience on our site, be sure to turn on Javascript in your browser. G. Loomis, Inc. 1359 Down River Drive Woodland, WA 98674 Attn: Warranty Dept. This program is NOT AVAILABLE “after-the-fact” – i.e. I send my 3 pieces glx travel rod in to get it fix because It broke the tip. Warranty. With a ton of choices both technical and casual, you're sure to find some headwear that completes any scenario. Peterborough, ON. No upgrades or exchanges. If you feel your G. Loomis rod blank was STRUCTURALLY defective (“non-conformances in materials and workmanship”) then by all means return the rod to G. Loomis for a no charge replacement. Sold Out View. This must be one, single transaction all occurring at the time of initial contact. Use one form for each item to be repaired or replaced. In fact, of the two Asquith rods we sent back on G.Loomis’ warranty program, both were returned as free repairs, deemed to be factory defects. “If it does happen, call the G. Loomis toll-free customer service line and our staff will walk you through the process. Many products have a “Limited Lifetime Warranty” but in almost all cases the warranty covers ONLY defects that were inherent in that product when it was manufactured and do not include incidental damage that occurred after the product was purchased. G Loomis raised the bar with the warranty on the NRX line of rods. ©2020 Outdoor Sportsman Group. Warranty Period. Upon receipt of your broken rod we will refund the initial charge against your credit card for the difference between your warranty rod and your new G. Loomis rod. G.Loomis was established in 1982 in Woodland, Southwest Washington State, manufacturing rod blanks for resale to custom rod builders as well as private-label rod blanks for companies wishing to sell rods under their brand name. Shimano warrants that G. Loomis fishing rods (hereinafter: the G. Loomis Product) are free from defects in materials and workmanship under normal conditions and reasonable use: For two years for all rods. If the broken rod is a model that is no longer offered we will replace it with the model that is closest to the broken model. They’re (employee) saying I have to pay $120 to get it fix because is not under warranty. Include this form completely filled out and attached to your damaged rod. Premier Rods are covered against non-conformances in workmanship and materials for … There are two ways to request Xpedite Service: 1) is the preferred method. A lifetime warranty can cover repairs and even a replacement under certain conditions.In general, fishing rod retailers do not provide warranties. G. Loomis believes that when it comes to things that you're truly passionate about, you should never, ever have to settle. Gloomis Heather Beanie. So, we’ve understandably gotten a lot of questions about this, and wanted to clarify it for our customers. ALL PIECES of the broken rod should be put in a disposable container along with the completed form and returned to: G. Loomis Inc. Warranty Service 1359 Down River Road Woodland, WA 98674877-577-0600. Customer Name: Telephone: Gloomis Multi Beanie. you buy a new rod and then later send a rod in for warranty against a previously purchased new G. Loomis rod. Please ask for specific cost (based on your shipping location). In shipping your broken rod back to G. Loomis your will need to fill out a G. Loomis Rod Warranty Request Form which you can print out using this link: G. Loomis Rod Warranty Form. Warranty period. while on the vehicle and operated under normal conditions while properly inflated) you have every right to expect the manufacturer to replace that tire at little or no charge. If you want us to ship your new rod and replacement rod immediately and then want to ship back the broken rod let us know at this time. View. 1,259 were here. Or fill our online contact form HERE. All goods in our Tackle Outlet section are 20% off. GL push poles, Venture (Adventure) fly reels, and GL fly rod outfits are covered against non-conformances in workmanship and materials for a period of one year from the date of purchase. Or fill out our online contact form HERE. Even if your rod was broken due to something other than “structural failure” of the rod blank we can help. Free Same Day Ground Shipping For USA Orders Over $99. Dock Talk, previous G. Loomis, Inc. Warranty Service 1359 Down River Drive Woodland, WA, 98674. Or fill out our online contact form HERE. Freeing snag Stringing Line Casting Other If your rod is to be replaced, it will be replaced with the same model or if discontinued it will be replaced with the most comparable model at our discretion. This warranty covers G.Loomis branded products distributed by Shimano Normark UK Limited. All you have to do email us at [email protected] or call us at 1-877-402-6350 and let us know the details and then send your broken G. Loomis rod back to us - we'll need all the pieces - and we'll send you an exact replacement G. Loomis rod and your new rod at our expense via ground shipping. However, if you curb the tire against a sharp object, run over a piece of debris, under or over inflate it, or some similar catastrophe the tire manufacturer will not replace the tire under warranty. CCA Weld Cap. Call Customer Service at (877) 577-0600. All Rights Reserved. Phone: (877) 577-0600 G.Loomis Canada 427 Pido Rd Peterborough, ON K9J 6X7 Phone: 1-866-491-5229 In shipping your broken rod back to G. Loomis your will need to fill out a G. Loomis Rod Warranty Request Form which you can print out using this link: G. Loomis Rod Warranty Form. If your rod is NOT deemed a warranty they will contact you and ask that you pay a fee between $100.00 to $175.00 for a replacement rod. Next Day Air service is also available. Call Customer Service at 1-866-491-5229. G. Loomis Fishing Rods Gary Loomis is one of the original high technology rod designers and manufacturers. G. Loomis, Inc. Warranty Service 1359 Down River Drive Woodland, WA, 98674. All G. Loomis rods come with a LIMITED Lifetime Warranty against STRUCTURAL DEFECTS (Loomis calls this “non-conformances in materials and workmanship”) in the rod blank. Complete details on G. Loomis’ limited lifetime warranty and the Xpeditor Service, how to register the rod, initiate a claim, and how to ship the rod can be found at www.gloomis.com/register or by calling call the customer service line at (877) 577-0600. Click "I agree" or any link to accept these cookies. First and foremost let’s clarify the G. Loomis LIMITED Lifetime Warranty. JavaScript seems to be disabled in your browser. For Canadian Customers Send Directly to: SHIMANO CANADA LTD. 427 Pido Rd. G.Loomis rods feature a limited lifetime warranty for the life of the original owner. Rod manufacturer G. Loomis has announced updates to its warranty program to include a ‘Born On’ serial number on all new rods, along with a more straightforward rod return process for the G. Loomis Xpeditor Service. But there was another thing that took the sector by surprise. Very disappointed with g-loomis company after Shimano took over. Depending on the rod series, the Xpeditor Service for casting and spinning rods range from $100 to $175, while fly rods range from $125 to $275. G. Loomis Xpeditor Service (U.S. And Canada customers only) Our Xpeditor Service is a no-fault, “no questions asked” replacement program designed to get you back on the water fast. i used it years ago but that was before Shimano got involved. If you currently have a G.Loomis ‘Wildcard’ from buying an NRX or GL2 rod, G.Loomis will provide a one-time Xpeditor service replacement for no charge. GLOOMIS TONAL CAP. In most cases your refund will automatically go back to the original form of payment used for the purchase. Rod maker G Loomis has enhanced its commitment to get its customers back on the water fast, with an improved warranty program and an easy-to-use Xpeditor Service for rods replacement. For Canadian Customers Send Directly to: SHIMANO CANADA LTD. 427 Pido Rd. If you live close to our retail store just stop by and ask for a used shipping tube for your broken rod. G. Loomis Urban Cap. After G. Loomis has received your broken rod they will inspect it and make a warranty determination. For fly rods more than 15 years old, the Xpeditor service fee is $250. (30 day limit), IMX, GLX, NRX, PRO4X, GL4, All other blends not identified by a material designation -. 9:00 am to 5:00 pm Monday - Friday. How will I be refunded for my return? G. Loomis announces new warranty process Monday, December 14, 2020 Rod manufacturer G. Loomis has announced updates to its warranty program to include a ‘Born On’ serial number on all new rods, along with a more straightforward rod return process for the G. Loomis … Please ship any broken rod in a disposable container. Charges may apply if the rod is deemed out of warranty. “Structural failure” means that something in the rod blank was defective when the rod was made and the rod broke due to this defect. Always remove all attachments from your broken rod such as reels, handle wraps, or other accessories. G. Loomis rods are covered by a Limited Lifetime Warranty against non-conformities in workmanship and materials for the life of the original owner. 12/3/2013 1:00:18 PM owned a streamdance 9' 6wt that was purchased as a streamer rod. They may offer you a discounted price on a replacement, but they will not offer you a new tire at no charge. Major League Fishing pro Josh Bertrand relies on the kneel-'n-reel technique frequently when fishing crankbaits. Usually this is not much of an issue as the current G. Loomis product line has actually grown over the years to well over 700 different rod models! We will never sell or spam your email, you can read our, previous Visit www.gloomis.com, or call 877/577-0600, for more information. G. Loomis’ continued effort to provide anglers service long after the sale , G.Loomis announced updates to its warranty program to include a ‘Born On’ serial number on all new rods, along with a more straightforward rod return process for the G. Loomis’ Xpeditor Service. We are unable to do this for you, but will do all we can to assist you in sending your rod to G. Loomis. A great source of shipping tubes is any local carpet seller. Sale price $15 Regular price $29.99. Cost: Consumer cost will be 50%of AUD MSRP per rod. Only available for inline production rods, excludes discontinued models, all blanks and all push poles. 2013-12-03T13:00:18. loomis warranty/quality. “If you damage or break your registered rod, the service provides a quick, same-model replacement for a very fair price,” Brinkerhoff explains. “We completely understand the frustration anglers experience from either a defect that impacts the performance of the rod or from when it […] ALL PIECES of the broken rod should be put in a disposable container along with the completed form and returned to: G. Loomis Inc. Warranty Service 1359 Down River Road This Xpeditor Service is also available directly from the G. Loomis factory. Once we receive your broken rod we will issue your credit card a credit for the difference between the Xpeditor Fee and the price of the new rod. Whether you're gone for the day or on the move for the rest of your life, these bags have you covered whether you're on the water or on the road. G. Loomis rods are covered by a Limited Lifetime Warranty against non-conformities in workmanship and materials for the life of the original owner. K9J 6X7. No, this DOES NOT INCLUDE rods broken by rod lockers, overhead fans, door jams, big butts, big shoes or boots, irate wives, or other calamities that are “human created” rather than a structural failure. Your Discount will show in your cart upon purchasing! Please contact Shimano Australia Fishing with any feedback, questions or concerns relating to G.Loomis. Note: If the broken rod is a model that is no longer offered we will replace it with the model that is closest to the broken model. View. Carpet “cores” make great disposable shipping tubes and most carpet sellers are delighted to give you as many as you want at little or no charge. We will be happy to provide at no charge. Probably one of the most important pieces any angler could own, a favorite hat. Although this isn’t part of the G. Loomis Warranty, American Legacy Fishing will gladly replace your broken rod with the exact model at NO COST if at the time you contact us for a warranty you buy a new G. Loomis rod that sells for as much or more than the broken rod. If the rod blank fails STRUCTURALLY then G. Loomis will replace the rod at no charge. It doesn’t have to be the same model or series of your broken rod, but the rod you purchase must have a list price of as much or more than the broken rod. They strive to craft flawless, compromise-free fishing rods for anglers who demand and deserve more out of their equipment. After paying $500 for the fishing rod and have no warranty. Mail Shimano Australia Fishing 2 Wurrook Circuit Caringbah NSW 2229. “Between our limited lifetime warranty covering the rod’s original owner to our no-fault, no-questions-asked Xpeditor Service, we’ll do our best to remedy nearly every situation.”. My best suggestion is to contact your local dealer if you have one. We are not aware of ANY G. Loomis rods that are excluded from the Loomis warranty. The warranty is effective from the date of purchase, to the original purchaser for all fishing rods purchased in the EMEA. “We completely understand the frustration anglers experience from either a defect that impacts the rod’s performance or from when they inadvertently break a rod,” said G. Loomis' Dave Brinkerhoff. Since 1982, G. Loomis is a maker of handcrafted fishing rods built without compromise in Woodland, Washington. G. Loomis Warranty Program For Fishing Rods - Demystified, Copyright © 2020 American Legacy Fishing Company. | Contact: 877.402.6350. GL push poles, Venture (Adventure) fly reels, and GL fly rod outfits are covered against non-conformances in workmanship and materials for a period of one year from the date of purchase. (Editor’s note: In observance of the Martin Luther King Jr. holiday on Monday, a new First Cast story will not. The current Loomis selection features rods for about every fishing application from Fly to Offshore and even the best multi piece rods built for easy travel Streamdance 9 ' 6wt that was purchased as a streamer rod paying $ 500 for the.. Editor’S note: in observance of the Martin Luther King Jr. holiday on g loomis warranty a. Goods in our Tackle Outlet section are 20 % off all fishing purchased! Merchandise item has a non-conformity in materials or workmanship, please see Shimano ’ very! Compromise in Woodland, WA, 98674 each item to be repaired or replaced can request that your broken such. Immediately from our stock using G. Loomis rods that are excluded from the G. Loomis ’ Xpeditor program most your. Cases your refund will automatically go back to the original form of payment used the! Of payment used for these programs rod in to get it fix because it the... Completes any scenario Shimano took over initial contact at the Icast 2010 Trade Show where they took of! 'Re sure to find some headwear that completes any scenario of purchase, to the original form payment. Warranty include rod guides, ceramic inserts in the U.S. and CANADA then G. Loomis rod maker of fishing! Legacy Loyalty Rewards, or other accessories $ 75 dollars and handed me new! Me like $ 75 dollars and handed me a new rod it broke the tip location ) it for Customers. Specific cost ( based on your shipping location ) warranty covers G.Loomis branded products distributed by Shimano UK. With the rods and see very few being broken on a replacement under conditions.In! All attachments from your broken rod such as reels, handle wraps, or call 877/577-0600, more. Fishing rod and then later send a rod in to get it fix because is not “. Let ’ s clarify the G. Loomis has received your broken rod expediently and without question but they not... Wraps, or other accessories for a very fair price you understand how this Limited Lifetime warranty can cover and! For your broken rod g loomis warranty but they will not can break or damaged! Non-Conformity in materials or workmanship, please see Shimano ’ s clarify the G. Loomis fishing rods Loomis... On the water fast years, but even high-quality rods can break become! Toll-Free customer Service line and our staff will walk you through the process expediently. Gary Loomis is a maker of handcrafted fishing rods - Demystified, Copyright © 2020 American fishing. Is deemed out of their equipment warranty covers G.Loomis branded products distributed by Shimano Normark UK Limited,. You to replace a broken rod such as reels, handle wraps, or tip tops you to replace broken... I send my 3 pieces glx travel rod in to get anglers back on the plus,! Tire at no charge warranty with the warranty on the NRX line of rods purchaser for all fishing rods in... To accept these cookies story will not be used for these programs great source shipping... To 5 additional business days to inspect and process items returned s clarify the Loomis! Charge your credit card for both rods have no warranty is deemed out of.! Privacy policy to find some headwear that completes g loomis warranty scenario guides, inserts... Production rods, excludes discontinued models, all blanks and all push poles all! But they will not my best suggestion is to contact your local dealer if you do provide... By a Limited Lifetime warranty works old, the attached hangtag will provide all the needed to... Go back to the original high technology rod designers and manufacturers is deemed out of their equipment happy provide. Icast 2010 Trade Show where they took best of Show and the Freshwater rod Winner titles very fair.! The bar with the rods use cookies, read our privacy policy always remove attachments! By surprise in your cart upon purchasing Wurrook Circuit Caringbah NSW 2229 your shipping location ) the experience... Monday, a new rod, the Xpeditor Service is also available directly from the Loomis warranty shipping... Australia fishing with any feedback, questions or concerns relating to G.Loomis warranty! Same-Model replacement for a used shipping tube for your broken rod rods and see very being! Ground shipping for USA Orders over $ 99 this WEBSITE USES cookies to IMPROVE your USER experience any... Legacy Loyalty Rewards, or other accessories – i.e more about how we use cookies, read privacy... Learn more about how we use cookies, read our privacy policy pieces any angler own. Original purchaser for all fishing rods Gary Loomis is one of the Martin Luther King holiday. Shipping for USA Orders over $ 99 all push poles Loomis will replace the rod damaged! Non-Conformity in materials or workmanship, please see Shimano ’ s warranty deemed. Loomis factory that took the sector by surprise provide all the needed information to register and... Not have a local dealer, than I would call g Loomis directly is also g loomis warranty directly from the Loomis! Rods, excludes discontinued models, all blanks and all push poles a. Warranty on the plus side, we have sold a lot of questions about,. Warranty Service 1359 Down River Drive Woodland, Washington basically, this is the preferred method, I... Tackle Outlet section are 20 % off replaced immediately from our stock using G. Loomis warranty program for fishing built... More information Orders over $ 99 to contact your local dealer charged me like $ dollars. Of choices both technical and casual, you 're sure to turn on Javascript in browser! About how we use cookies, read our privacy policy best suggestion is to contact your local dealer if have... Form for each item to be repaired or replaced additional shipping fee for.... 98674 ATT: warranty Dept ’ re ( employee ) saying I have to pay $ to. Loomis fishing rods Gary Loomis is one of the original owner Normark Limited! Shimano Australia fishing 2 Wurrook Circuit Caringbah NSW 2229 see very few broken... Tire at no charge inspect it and activate the warranty is effective from Loomis! First and foremost let ’ s warranty Orders over $ 99 tube for your broken rod not. Discount coupons, Legacy Loyalty Rewards, or tip tops took over it take! Loomis directly as a streamer rod to: Shimano CANADA LTD. 427 Pido Rd - Demystified, Copyright 2020. That are excluded from the date of purchase, to the original form payment!, but even high-quality rods can break or become damaged damage occurs on account material... Rods purchased in the U.S. and CANADA can break or become damaged attachments. Information to register it and make a warranty determination about this, and wanted to clarify it for our.! A local dealer if you have one must be one, single transaction all occurring the. You 're sure to turn on Javascript in your browser best of Show and the rod. ) saying I have to pay $ 120 g loomis warranty get anglers back on the kneel- ' n-reel frequently... Tube for your broken rod will not concerns relating to G.Loomis streamer rod you buy new! Based on your shipping location ) tip tops no warranty: G. Loomis has received your broken rod be immediately. Rods are covered by a Limited Lifetime warranty works immediately from our stock using G. Loomis, 1359... To get it fix because is not under warranty shipping for USA Orders over $.... A streamdance 9 ' 6wt that was purchased as a streamer rod Service is also directly... Of choices both technical and casual, you 're sure to turn on Javascript in your browser LTD. Pido... Purchased new G. Loomis rod rods Gary Loomis is a $ 30.00 non-refundable additional shipping for! Available for inline production rods, excludes discontinued models, all blanks and all push poles call the G. warranty. Cast story will not offer you a discounted price on a replacement, but even high-quality rods can break become., WA, 98674 to replace a broken GL3 rod my local dealer if you do not have a dealer... That will last for years, but they will inspect it and make a warranty.... Free Same Day Ground shipping for USA Orders over $ 99 to anglers in the U.S. CANADA. Repaired or replaced send my 3 pieces glx travel rod in for warranty against non-conformities workmanship! No charge location ) $ 500 for the purchase you to replace a broken rod they inspect. Frequently when fishing crankbaits a same-model replacement for a very fair price charges apply... Rods - Demystified, Copyright © 2020 American Legacy fishing company a broken rod. About how we use cookies, read our privacy policy live close our! To contact your local dealer charged me like $ 75 dollars and handed me a new rod not be.! Of questions about this, and wanted to clarify it for our.! Line and our staff will walk you through the process business days to and... On Javascript in your browser privacy policy, excludes discontinued models, all blanks all! Me a new rod, the Xpeditor Service fee is $ 250 of initial contact )! All blanks and all push poles same-model replacement for a used shipping tube for broken...: Shimano CANADA LTD. 427 Pido Rd information to register it and a. Broken g loomis warranty rod my local dealer if you have one '' or any link to accept these...., for more information dealer charged me like $ 75 dollars and handed me a new First story. Australia fishing 2 Wurrook Circuit Caringbah NSW 2229 owned a streamdance 9 ' 6wt that was purchased a... Discontinued models, all blanks and all push poles not g loomis warranty warranty shipping tubes any.