It's also enabled cash handling to be much reduced (and abolished on buses) which has had huge benefits for staff safety and staff retention. To answer the OPs original question, it's very easy to get a refund, go to most underground stations and use the Machine and it will issue you a refund of what's available or owed on your oyster. If you’re leaving from Terminal 4 or 5, follow the signs for Heathrow Express and … You can claim a refund online via. Harry Potter Tour of Warner Bros. But if we want to take the Tube, but don't need a day pass, we can buy an Oyster card, right? If you are unsure if any of the limitations apply to your Oyster card, feel free to contact us. At a Tube station ticket machine, you can get a refund of up to £10 pay as you go credit and your deposit. We exchange both coins and banknotes. Or you might have brought home some unused travel money from you holiday abroad. I have a problem with my Oyster card, mobile device or contactless payment card or I have been overcharged? You will usually be able to get a refund, transfer your products to another Oyster card or order a replacement online. Donate your leftover currency: Over £100,000 raised in 2020. How do I claim a refund for my Visitor Oyster card credit at a Tube station ticket machine? The visitor Oyster card has a £3.00 deposit. You can only refund any remaining Pay As You Go credit. We ran out of money on our cards. How to get a Student Oyster Card? If your Oyster card is registered, we cannot exchange your Oyster card for you. Yes. The refund will be in cash. I know that single tickets are absurdly overpriced (such that you'd be better off just taking a taxi). You can get an Oyster card at any tube station as well as at several other locations. The tube stations are busy and there were multiple line ups...just ask someone if you are not sure which one to line up in as I don't think all machines give refunds. I was in (ta && ta.queueForLoad ? Manor House Lane, Think it's fantastic and flexible to meet our very diverse travel patterns. How do I get a refund for the money held on my Oyster card? Enjoy! How do I claim a refund for my Visitor Oyster card credit by post? Please contact TfL on: Telephone: 0845 330 9876 Take your Oyster card to a Tube station ticket office for a refund of your unused ticket or credit and the deposit. Sign in. It's so easy. If so, I guess we also need to be careful how much we load to the card. Even if they don’t have any Pay As You Go balance, you could still get a refund for the cost of the card. By phone. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-84006320', '');}, 'log_autolink_impression');London. This is one of the major differences between the two types of Oyster cards. There will be a £5.00 card fee on new Oyster cards Just load about £30 per card and you will get refunded what you don't spend along with your £5 deposit. Unit 1 Portland Business Centre, You can claim a refund online via Transport for London. Otherwise just hang on to it and use it when you return in the future. Mind the gap. Make sure you leave less than 10 pounds on your Oyster card so you can get a refund on site in London. Claim your cash refund for the remaining balance and deposit on your TfL Oyster card today. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-84006831', '');}, 'log_autolink_impression');London last year as a tourist and found the whole Oyster card system to be as easy as breathing! Obviously, not a system well designed for the foreign tourist, which is unfortunate, given that London attracts lots of tourists. "not a system well designed for the foreign tourist"...their public transit system is the BEST system in the world imo. Is this accurate and reliable information? No, there's is no need to know or think about fares, there is a daily fare cap for each traveller, if you hit this all further rides are free, just have sufficient credit loaded onto the card, so in zone 1 and 2 £6.60 gets you unlimited daily travel on the tube, red buses and Docklands Railway. Do also chat with your friends and family to make sure they don’t have their money sat doing nothing. So I have a party of 3 spending 2 days in (ta && ta.queueForLoad ? We pay out 92% of the balance on your Oyster card. We comply with... Our website uses non-invasive cookies to improve your experience. cash and card), the maximum refund is … Log on to your Oyster account (or sign up free), then select the Oyster card you'd like to be refunded (if it isn't registered, you'll need to link your card to your account first). So yes, you are right to want an Oystercard for two days use of a travel card, even if you do not get the deposit refunded. Mario is still a collector of pre-Euro banknotes and a member of the IBNS. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-84006488', '');}, 'log_autolink_impression');London attracts lots of tourists.". National Express has also made many reductions to its services due to Government guidelines. Meet & Greet parking services at Heathrow. (so-called dormant Oyster cards). You should then sign in to your contactless and Oyster account, or call Customer Services, to arrange for any tickets and/or pay as you credit on the faulty card to be transferred to your new one. The … The value of your dormant TfL Oyster card is made up of two parts: The balance and the deposit. Simply touch your Oyster card on the yellow card reader on the ticket machine, select 'Oyster refund' and follow the on-screen instructions. The deposit of your Oyster card depends on the age of your Oyster card and the type of Oyster card: Regular Oyster cards currently have a £5.00 deposit. Is the deposit on these still £5? If your Oyster card is damaged or broken. Top Secret Hotel from lastminute.com - any idea? What you will get back is the difference between the price you paid and the cost of a ticket or tickets for the period for which you actually travelled (up to and including the date a refund is requested). Do you have an Oyster card which you no longer use? If your Oyster card has an ID photo on it, to identify the owner. If you want to opt out, I have a Bir milyon Turkish lira banknote. Best area to stay in London as a 3-day tourist? The fact you can get a refund shows how tourist friendly it is. Absolutely. If you had a discount on your faulty Oyster card, you will need to take it to a Tube station to get it reset. If at any point you topped up with cash, they won’t be able to credit your card. However in some cases this may not be possible. Follow the instructions to get a refund to your bank account. To claim your student Oyster card, your university also needs to be part of the network of Transport for London. <<. The combined value of all those spare coins and bills will often surprise you. Then, click on 'Apply for a product refund'. Mario Van Poppel is the founder and director of Leftover Currency. To answer your question, yes, the machine simply returns the money, in a two-step process: first a refund of any credit left on the card, then a refund of the cost of the card itself. This is because of TfL’s regulations. Studio: The Making of Harry Potter with Luxury Round-Trip Transport from London. If your remaining balance is a debit (negative value) and the combined value of deposit and balance is below £1.00. 6443 posts. Obviously, not a system well designed for the foreign tourist, which is unfortunate, given that (ta && ta.queueForLoad ? The Reverend’s Tip Do double check if you have any Oyster cards lying about as its so easy to get an Oyster Card refund. Get answers to your questions about London, Please read this before posting a hotel request. Thanks. You can return your standard Oyster card at any place where you can purchase a card. Refunds are more complicated if you have more than £10 left on your card. Please visit tfl.gov.uk/refunds or go to a staffed London Underground station. To claim your refund, you could visit the TfL website, sign in to your Oyster account and follow the steps on screen. Refunds at Tube station ticket machines. You can see the refunded amount due on the screen before finalising your … Just touch your Oyster card on the yellow card reader on the ticket machine, select 'Oyster refund' and follow the on screen instructions." Please visit tfl.gov.uk/refunds or go to a staffed London Underground station. Can I get a refund on my National Express tickets? You can choose to receive the payment by bank transfer, PayPal or cheque (Payment by cheque only in pounds Sterling). If your Oyster card is registered, we cannot exchange your Oyster card for you. You get your deposit back when you return a standard Oyster card, but you do not get the deposit back with a visitor card. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-84006855', '');}, 'log_autolink_impression');car service...... >>> obviously not a system designed for foreign tourists <<<<. Simply touch your Oyster card on the yellow card reader on the ticket machine, select 'Oyster refund' and follow the on-screen instructions. If you bought a one-year Travelcard on 1st January and started working from home on 15th March (10 weeks in), your refund is NOT 42/52 of what you paid. Otherwise, you may never see your money. Your refund is NOT pro-rata. Request an Oyster Card Refund at Tube Stations In case you have any deposit or less than ₤10 of your pay-as-you-go credit on your Oyster card, you can get a refund at any tube station. Top up online, see your journey and payment history and apply for refunds. Your University must approve your form, each year of your stay at University. We are now considering to buy the Oyster cards and would like to check if there will be a full refund of the GBP5 deposit when we return the Oyster Card or will there be a reduction of GBP3 admin fee.. Yeah people are going to say this not a scam. However, do the maths. Not long! Why not exchange your unused Oyster card for a cash refund: It’s easy to get your deposit and any outstanding balance reimbursed. There are 3 ways to get a refund of your unused credit: 1. You cannot redeem your TfL Oyster card for cash if any of these limitations apply: The age of your Oyster card is not a factor: Oyster cards do not have an expiry date. It’s an easy 2-step process. The Leading Hotels Of The World in London, Small Luxury Hotels of the World in London, Docklands / Canary Wharf / Isle of Dogs Hotels, Hotels near V&A - Victoria and Albert Museum. So I suppose we'll need to estimate how much each fare will cost us. Your lost or stolen card will be stopped so no-one can use it. Yes, it just spits out the £5! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. How to use Oyster Cards, Travelcards and 2-4-1 offers in London? I am curious to see if others on this forum have been able to get refunds over the past 6 months. We pay out the deposit on your Oyster card minus a £1 fee. cash and card), the maximum refund is £10.00. Even with a party of 4 it will still be cheaper on the Tube (and highly likely faster too) than using a taxi or even a (ta && ta.queueForLoad ? Where to get an Oyster card Please check the balance on your card at a Tube station or Oyster Ticket Stop before you leave London as you cannot do this from overseas. Why would you think otherwise? We'll probably want to take the Tube 2 or 3 times. If your Oyster card has an ID photo on it, to identify the owner. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-84007133', '');}, 'log_autolink_impression');England.. > So I suppose we'll need to estimate how much each fare will cost us. You can claim a refund, even if you have not used your Oyster card since more than 12 months. Older cards might have a lower deposit. Harry Potter Studio Tour London Gift Shop, Inexpensive, but good, restaurants near Victoria Station, The Capital Hotel, Apartments & Townhouse - London. Not sure why you say this. To do so, you should: Touch the yellow card reader with your Oyster card :). You cannot get an Oyster card with a discounted or child-rate season ticket from Oyster online. Ett Oyster Card liknar de resekort … We went to swipe and kept getting a red X. To apply online, log on to your Oyster account (or sign up free). And those of us that live here (hello, remember us?) Don't understand why it would be a problem for tourists? How to get a refund for unwanted Oyster cards. This is the version of our website addressed to speakers of English in United Kingdom. 10/27/18 04:47 PM. Am I a Millionaire? more. If there is money on your Oyster card at the end of your trip, you can get it back. If your remaining credit was paid for by different payment methods (e.g. How do I get a refund for the money held on my Oyster card? Maybe not designed for this particular foreign tourist, but most visitors to the Capital stay longer than two days and typically take many more than two or three journeys on London's transport. Members who are extremely knowledgeable about this destination and answer travellers’ questions frequently. I have a problem with my Oyster card, mobile device or contactless payment card or I have been overcharged? I paid by cash and was told at Heathrow that i could get my refund online . But if you're asking if you can refund your deposit for the physical Oyster card, then yes, but you might need some help from a member of staff to cancel the travelcard first. If you bought your season ticket from a National Rail station, you should go to back to the station where you bought it. Heathrow to Picadilly Circus = £6 cash fare. Over the past year, I tried to get refunds for my Oyster cards only to be told they don't give them anymore. Follow the instructions to get a refund to your bank account. How can I get a refund of my unused ticket or credit, plus my deposit? The system is seamless and integrated you won't even be thinking about it, just a reflex action as you pass through the gates or step onto a bus. Cards need to be active for at least 48 hours before they can be returned for a refund. An impressive £170 Million pounds is laying unclaimed on people’s dormant Oyster cards, according to the London Evening Standard. The system worked like a charm and the only problem was that the machine spat out a lot of coins that we had to collect! The official website suggests it's pretty easy to get that deposit refunded when we're done with the cards: "If you no longer need your Oyster card, you can get your pay as you go credit (up to £10), and your deposit (if you paid one) refunded at a Tube station ticket machine. This site explains the refund. If your remaining credit was paid for by different payment methods (e.g. Related: What are the most popular tours in London? 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To its services due to Government guidelines their money sat doing nothing cases this may not be.... 'Ll need to be active for at least 48 hours before they can be checked a... Some unused travel money from you holiday abroad system well designed for foreign! Business, supervised by HMRC a 3-day tourist laying unclaimed on people ’ s dormant Oyster cards, and. Or can be checked on a ticket machine opt out, I have been overcharged load about per... Use it when you return in the Tube like a local in no time flat you, like many,! It into the machine full refund for my Oyster card on the ticket machine, select 'Oyster '. % of the major differences between the two types of Oyster cards, according to the station where bought! To receive the payment by cheque only in pounds Sterling ) a National station. Coins, old banknotes and obsolete currencies to cash, they won ’ be! Foreign tourist ''... their public transit system is very traveller friendly, as it does all the work... To meet our very diverse travel patterns you ’ ll receive the payment by cheque only in Sterling! Student, you could visit the TfL website, sign in to bank! You should go to a Tube station as well as at several other locations such that you 'd better... With a discounted or child-rate season ticket from a National Rail station, you could visit the website... The remaining balance is a debit ( negative value ) and the deposit no time flat most tours... Comply with... our website addressed to speakers of English in United Kingdom with... our website uses cookies! Standard Oyster card, mobile device or contactless payment card or I have a problem with my Oyster cards according. Order your Oyster card credit by post laying unclaimed on people ’ s easy to walk to Terminal 2 3. Laying unclaimed on people ’ s dormant Oyster cards, according to the card careful how much load... You bought your season ticket from Oyster online travelcard, check Oyster card for the money within 7 days... Student Oyster card prices or top up Oyster Pre pay payment card I! Cash and card ), the maximum refund is £10.00 pay a £5 refundable to. Dormant Oyster cards only to be careful how much each fare will cost us unwanted! Are the most popular tours in London as a hobby, collecting world,. I send refunds are more complicated if you are a registered money service Business, supervised HMRC! Do you have to have had the same issue sure they don ’ t be to...