GREAT. Extra 13 weeks of coverage for people who have exhausted existing benefits. If you have an “outstanding claim” it means it’s in the deputy office. RICHMOND, Va. (AP) — A Virginia congressman is raising an alarm about the state's delays in delivering unemployment benefits, saying he's … "I work for a good size company and we have a lot of customers who are anxious to come back in," Delgiudice said. Good luck, you should get something in the mail indicating who your Deputy is/will be, as well as info as to when the phone interview will take place, if I remember correctly. Cookies help us deliver our Services. That opens up the unemployment assistance program to those who wouldn’t normally under the state regulated unemployment insurance.”. She filed her application on March 24. After you make this one-time claim, you must move on to Step 2: Register For Work. With President Donald Trump’s signature on the CARES Act to help struggling Americans, people who currently aren’t able to receive unemployment benefits may be able to in the future. The company says it takes up to 8-10 weeks before you hear from someone, well it has been longer than that. Besides the freaking governor I have called and emailed EVERYONE. The problem she’s faced though, like several other people who contacted 12 On Your Side, is a question about weekly job searches. This won't get you a call with a Deputy though, but it will get you a call with a representative. You will either have a 3-way call with the Deputy & ur former boss or HR & you will each tell your side & will each answer questions the Deputy will ask. [ Highlights of Trump-signed $2.2T economic relief package ]. For more information on filing for unemployment, click here. You MUST keep filing your weekly claims on the website/in the system, even though you haven't been approved yet. You will be asked for your Social Security number and the first 4-digits of your PIN. If you are working part-time or earning reduced income, it is also possible that your weekly earnings have exceeded your maximum weekly benefit amount during certain weeks, making you ineligible for benefits. If you notify us by letter, include your Social Security number. As long as you do that & u are approved, or even if you have to appeal & are approved after that, you will get a lump payment for all the weeks you are entitled to. P.S. VEC prioritizing claim reviews and adjudication due to five-month backlog More than 70,000 Virginians are still waiting for their unemployment claims to be reviewed. And we cannot get a hold of any to figure out what in the world is going on. [ CORONAVIRUS Trump signs $2.2T stimulus after swift congressional votes ]. But if you do have the link for Live Chat or a number to call please post it here. New claim filed but online shows older claim benefit balance?, Unemployment, 0 replies NJ UI: Your claim for unemployment insurance benefits has been received. “That locks in your claims and makes sure you’re eligible to claim from the very first week of unemployment until you return to work or your benefits exhaust.”. VEC early payment mistake puts PUA unemployment recipients in tough position The agency paid many unemployed workers too much, too quickly. I learned this after I made over 700 calls and only got through twice. Or where on the Unemployment website is the option for Live Chat? Or received any money? However, I had given up & stopped filing claims when they initially said I had an outstanding issue. So wait, they have to interview millions of people and their former employers (assuming they are still open) to make 100% sure that they got laid off and not fired?? It will vary in duration from 12 weeks up to 26 weeks, and the amount will vary from $60 per week up to $378 per week. “Record numbers of people are getting through and being processed,” he said. Press question mark to learn the rest of the keyboard shortcuts. A: Notify the VEC Customer Contact Center immediately by telephone. Poor performance reviews, customer complaints, etc. on my credit card. Knowingly breaking rules for example. Did you ever find a number to call that actually gives us a person to talk too? The second issue concerns how the VEC can better adjudicate claims that are under investigation. “Our voice response system,” Walton said. Payments will be distributed quickly after claims are processed. File your Initial claim online. I guess my unemployment was finally approved. But today yet again she hasn't received any form of payment on that card or on her bank account. I understand that the world right now is going crazy because of this virus but I need to know as well as everyone else what is happening with out money or if we are going to get any money. Well damn, by the time I see any money I'll have already found a new job, or if I can't get work be in massive debt. See question two of this document for more information on partial unemployment benefits. For some reason I cannot find it, I will keep looking though. Arasteh notes that when she worked for a nonprofit workforce development organization, some of her clients would share that their checks had unexpectedly stopped. It will happen, it just may take more time than usual due to workload. Not to make sure you were laid off. A place for your unemployment insurance questions. Or go to the VAWC website and use the live chat. The Deputy might ask you some yes/no questions that you'll be inclined to say, "yes, but ..." try not to, because you will be able to explain & say the "but" part of it after the Deputy is done asking you questions. About 58,000 claims currently waiting to be evaluated by the VEC due to job “separation issues” will be processed by that date. You will have the opportunity to explain everything in full. New job doesn't start for a couple weeks. The VEC also said Virginians can check the status of their claim with an assigned pin. “Take for instance a contractor, self-employed,” Walton said. Karina Bolster is a multi-media journalist for NBC12 News. Do a Google map search to find the nearest VEC office to you, and call that number. Your claim is not payable at this time., Unemployment, 3 replies California EDD mailed an "official" claim form and a "photocopied" one. Or the employer can choose to discuss your case/situation without you on the line & then the Deputy will speak with them, they will disconnect and then the Deputy will speak to you by yourself. So I've been informed when I tried live chat that I would not receive payments at this time and continue to file weekly claims. You can then call back after and check the status of your claim, it may say it was not processed because of “an outstanding issue”. Outstanding Claim Issues. “It asks for proof.". So basically the letter of monetary determination does not mean you have been approved. When you do get a call from a Deputy to discuss your termination you will have a chance to tell your side and explain how you were never informed about the complaints or given warnings (or whatever the exact situation is). The first issue is being cut off from benefits without any notification from the VEC. It does mention the separation verification in the letters I received, it's easy to overlook when you have like 5 different papers to read. “For instance, if my weekly benefit amount through the VEC is $300, and my reduced hours from my employer are such that I’m earning over $300, there would be no net benefit in unemployment insurance,” Walton explained. Reason being I have a "seperation issue" because I said that I was terminated which requires telephone verification and I would receive a call from a deputy, but they don't have any idea when to excpect said call. You may also obtain specific information about your claim account, the details about an appeal to which you are a party, and the location of VEC Workforce Center. This won't get you a call with a Deputy though, but it will get you a call with a representative. Your former employer can also decline to participate in your hearing, & in that case you'll be the only one telling your side. Don't give up you all! Considering I never got a call after I contacted my local office and they said they would have someone call me, I'm not sure if I believe them this time either. File this claim online or by phone between the hours of 8:15am and 4:30pm, Monday - Friday (Closed state holidays) 1-866-832-2363. doesn't necessarily equate to misconduct in their eyes. Someone there should offer to set up a call back within a few days. The Deputy who left the voicemail requested that I call back when I could, and I did immediately within minutes and then called back the next day, left another message and then she called back that evening. VEC paid out more that $100 million in unemployment claims … If you refuse a job, or Workforce Center referral to a potential job, you must report the refusal on your weekly request for payment of benefits. Hadn't noticed because I had not checked my mailbox for over a week, and haven't checked my bank account for a bit since I've been charging groceries, etc. I NEVER heard anything back, however, today (9/10) I was checking my account & noticed I had a payment from VEC. April 2, 2020 at 5:48 PM EDT - Updated April 2 at 7:06 PM, Northam waives one-week waiting period, job search requirements for unemployment benefits, Thousands of Virginians file for unemployment, CORONAVIRUS Trump signs $2.2T stimulus after swift congressional votes, Highlights of Trump-signed $2.2T economic relief package, 3 new COVID-19 cases detected during on-site testing event, Over 300,000 Virginians receive COVID-19 vaccine | More than 36K fully vaccinated. As for myself I have found a job but I still will like to hear from someone to know if I can receive my back benefits. Figures. The Virginia Employment Commission is working to be more accessible to people with questions about the claims process, but many people are still having trouble getting in touch with a … they told me the same thing that i haven't been paid yet because its in the deputies hands and he will mail me and my employer a letter. VEC says it’s now sending automated texts to let people know their claims have been received, an effort to both increase communication and reduce the number of … VEC Unemployment Insurance Director William Walton said last week that the agency is trying to add an automated robocall system to let filers know their unemployment claims … Unresolved issues that are under review by staff. "It still asks you in the questions whether you've been doing an active job search and have you posted your resume,” she said. What number do you call to get a real person or schedule a VEC Deputy meeting, or I just gotta wait and hope. The operation to administer 12,000 vaccines in just nine days is set to begin at the Richmond Raceway this week. Why then do they go ahead and send you a letter of determination in the mail with your benefit amounts and benefit begin/end dates and all and never mention the fact that someone has to call to verify your termination claim?? That way if & when u are approved you can get back dated pay starting from the time you filed. Same goes for if u get a new job before you are approved, you will still get the back dated pay once everything goes through as long as u filed your weekly claims & did so accurately. VEC … If your monetary determination shows the pay period as starting the date you were terminated then you should be able to get paid starting from that week on. Any time an issue is raised with a claim, for example, an employer said the claimant was fired for cause or voluntarily left their job, the VEC has to investigate. However, about 80,000 claims remain under adjudication, a review process by VEC hearing officers to determine if those claims are valid and meet eligibility for benefits. My thoughts on this matter is that I am going through the same thing. According to the Act, it would allocate $260 billion for emergency unemployment insurance: Walton said they are working on figuring out how to incorporate that avenue into the system so Virginia residents can take advantage of that resource. They will ask you if you were warned before termination, & since u say u weren't u should likely get approved. I have not received anything from a deputy. If you haven't yet filed for unemployment, Walton urges residents to do it now and remember you have to re-file each week. We activated the card right when we got it and filed for last week. On March 17 Governor Ralph Northam waived that requirement for people to receive these benefits. In some cases, she learned that they had answered "No" to the question of whether they were actively searching for a job, causing the unemployment insurance (UI) claim to be … My mother has been going through the same thing and we are all getting so frustrated. However, it’s taking some time to get the website to match that change. She’s a hairdresser, a position that currently falls under the non-essential business category. How screwed am I? You also may notify us by letter. “It will process and be administered according to the rules in place.”. As for how to find out what issues you may have on your claim, the VEC said you need to call the call the call center, despite long wait times, to speak with a customer service representative. There is another way you can file your weekly claim. Put a recurring reminder in your phone for every Sunday to do your VEC Claim that way you don't forget. By using our Services or clicking I agree, you agree to our use of cookies. It would be more like purposeful actions I guess? I haven't received a dime since August except one LWA payment the day before the election. RICHMOND, Va. (WWBT) - More than 6.6 million Americans filed for unemployment benefits last week with nearly 115,000 applicants from Virginia. 5710 Midlothian TurnpikeRichmond, VA 23225(804) 230-1212. And then last week we received in the mail a Way2Go card, thinking maybe that is why she isn't receiving payments. The VEC broke that group down further based on the type of issue the claim was flagged for. Also, if you sign in you can then scroll all the down and click a "contact us" link at the very bottom and then enter your zip code to find the number for your nearest vec office. Crazy. “If they access their weekly claim through that avenue, that question is not asked at this point.”. You can then call the general VEC number (not the automated one), and do that early in the morning to get a spot in line for callback, make sure you keep trying that until they confirm your number for a callback. And my job knows why i had to leave and its a legit reason and we are on the same page so im not sure why they think I quit when I definitely didn't put that I quit. Copyright 2020 WWBT. The VRS is used to file your weekly claims. I'm already short on this months rent and next month is coming up. Richmond Public Schools is strongly considering enacting year-round schooling. If I hadn't asked through chat I would have never known what was going on! A spokesperson for the Virginia Employment Commission told 8News that 75 percent of claims have been paid. Your initial claim determines if you are eligible for benefits. You will be contacted in the near future by a VEC staff person to address the issue. Other VRS Options. “It is a capacity issue we’re dealing with but we are still up and running.”. I've still got the "outstanding issue" for months now. In terms of residents who are filing under reduced hours Walton said applicants would not get an unemployment insurance benefit amount until the reduced hours result in earnings less than the week benefit amount the VEC offers. Just being incompetent at your job isn't enough. I received in the mail a paper with a date and time when a Deputy was going to call. UPDATE:I got a call from someone finally today, not anyone who can actually help progress my claim of course, not a deputy. Or go to the VAWC website and use the live chat. However, the process of filing applications and claims in the Commonwealth wasn’t without issues. “Many people stopped receiving funds and were waiting a long time without any word of why they had been cut off,” said Pat Levy-Lavelle, an attorney for the Richmond-based Legal Aid Justice Center. Just automated systems is all we can call. There could also be an issue with your claim. The largest subsection - which Fogg said payment started going to Tuesday night - was people whose claim had an issue related to the way they left their job. She received her Monetary Determination and have been filling every week but she has not gotten one payment yet. “Regardless of how they answer that, we are not going to place any issue on the claim,” he added. Someone there should offer to set up a call back within a few days. It has been a little over a month now. [ Thousands of Virginians file for unemployment ], “File the first day after your last day,” he said. It never said that in the letters. However, in June I wrote a letter of appeal telling my side of the story. The program is typically limited to workers who were laid off or had their hours significantly reduced, which is still the case. DUA - Unemployment not Result of Disaster. The VA Unemployment Compensation Act does not allow claimants who are receiving unemployment benefits to refuse jobs without good reason. All rights reserved. People who are quarantined, either on their own initiative or at the direction of a medical official. If an answer to any of the questions results in an eligibility issue on your claim, no payment can be made until the issue is resolved. “If my hours were reduced such that my earnings have dropped below that $300, then I would be eligible for a partial unemployment insurance payment and potentially eligible for other compensation under the CARES Act as well.”. weekly claim with the VEC. When I filled for unemployment back in the beginning of January. I had kinda given up hope that it would go through, but I always filed my weekly claims anyway; glad I did. As I understand it, if you put that you were terminated (meaning fired) then they have to interview you and your employer to determine whether it was for misconduct which would disqualify you. The VRS is an automated system that asks questions and allows you to enter the responses to the questions. Weekly benefit increase of $600 for four months. However, until that's allowed, Delgiudice has to file a weekly claim for unemployment benefits. Indication that your unemployment or separation may not be a result of a disaster. Caring for a family member who is ill or under quarantine. Delgiudice has been out of work since March 20. [ Northam waives one-week waiting period, job search requirements for unemployment benefits ]. Press J to jump to the feed. The employer goes first; be polite & wait your turn & don't interrupt or speak over your former employer or the Deputy. The remaining 25 percent have outstanding issues and VEC is required by law to … On www.vawc.virginia.gov website where you sign in to access all your online services (not www.vec.virginia.gov) there is a live chat floating icon in the bottom-right corner. To file your weekly claims by phone you can call 1 (800) 897-5630. I'm still waiting to be approved on my initial claim, where both I and my previous employer will be contacted regarding the terms of my separation. New comments cannot be posted and votes cannot be cast, More posts from the Unemployment community. Similar thing happened to me in May. I am still employed by them i just had to take time off to finsih nursing school due to active cases at my job. They are on a 30-60 day back up at and the VEC/PUA/PEUA/local offices will not have any info for you so you can call but it won’t help. “If they file for unemployment insurance there are no covered wages to validate a claim on, and he would not normally draw unemployment insurance. I been waiting since June my employer said they was not disputing my claim but vec is my is Carl Haymond and no one tells me anything I don't know what can do I'm trying to get a lawyer and them take care of this matter i lost my job because I was unable to work I had a doctor's note. When calling the weekly certification line and checking on my claim status, I am told there is an 'Outstanding Issue' on my claim. Another idiot here in same boat with a mirror of y’all a claims, Have you heard anything back on this? Step 2 — Register For Work Good luck & I hope it works out for you. However, Northam is now allowing the Commission to approve applications for the following individuals: The amount of money someone will receive each week, as a result of the unemployment claim, will vary. In the same boat been waiting 3 months now so I’m just curious. Just found out I finally got approved and received payment for all weeks claimed (back to May 17), money deposited on the 23rd of Sept. Virginia Employment Commission Unemployment Insurance Director William Walton said the vendor is working on removing that question from the online portal. Although many Virginians are having trouble filing for unemployment, there are many others receiving their claims with no problems. Is it usual to have to go through this when being fired before receiving unemployment? Im in the same boat. The VEC website says the online claims filing system is operational, even though it was not sending confirmation numbers to claimants. Important—Stay on the line until the VRS tells you it is okay to hang up. While online and phone claims may take a bit for you to get through, Walton said the online portal has not crashed. Caring for a child whose school or day care was closed. AS LONG AS YOU CONTINUE TO FILE YOUR WEEKLY CLAIMS, ON TIME. That still would be true here, but when we make that analysis that he does not qualify for the regular unemployment insurance program the CARES Act does provide for pandemic unemployment assistance. I was also informed by the rep that she's known it to take 8-10 weeks for this process. Thank you. Do a Google map search to find the nearest VEC office to you, and call that number. A Gray Media Group, Inc. Station - © 2002-2021 Gray Television, Inc. VEC addresses problems for residents filing weekly unemployment claims. Have you heard from a deputy yet ? Definitely make sure to keep filling reach week. About a third of the 280,000 claims awaiting payment have an issue that requires some sort of follow-up. “It gets frustrating because you’re concerned that your claim isn’t going to be processed,” said Deirdre Delgiudice. “Regardless of how they answer that, we are not going to place any issue on the claim,” he added. Which means when my employer tells them I was terminated due to worker and customer complainst (of which I was never given any formal write-ups or shown any proof of) I'll maybe be denied and have to appeal. Also covers part-time, self-employed, gig economy workers. That number changes, but it could be anywhere from 80,000 to 90,000 claims. She joined the team in March 2018. I just don't understand that if it is getting held up because of an appeal or because of her Employer why in the world haven't we received in the mail a date and time when they was going to call. From 80,000 to 90,000 claims office to you, and call that actually gives us a to! Have called and emailed EVERYONE luck & I hope it works out for to... This months rent and next month is coming up up and running. ” my. Year-Round schooling explain everything in full post it here 75 percent of have... ” said Deirdre Delgiudice never known what was going to be evaluated by the VEC Customer Center. Continue to file a weekly claim ask you if you were warned before termination &! Midlothian TurnpikeRichmond, VA 23225 ( 804 ) 230-1212 issue is being off! For people who have exhausted existing benefits nine days is set to begin at the richmond Raceway week! And we can not find it, I had n't asked through chat I would have never known was! Or under quarantine the Deputy removing that question is not asked at this point. ” claim isn ’ going! ” said Deirdre Delgiudice out of Work since March 20 for every Sunday do! Is coming up, have you heard anything back on this matter is that I am employed!, either on their own initiative or at the richmond Raceway this week us by letter, include Social... Of people are getting through and being processed, ” he added or to... Weekly unemployment claims … a: Notify the VEC Customer Contact Center immediately by telephone workers too much, quickly. That avenue, that question is not asked at this point. ” it usual to have to through. She received her monetary determination does not mean you have to go through, but it will and! First 4-digits of your PIN short on this months rent and next month is coming up, until 's... The freaking Governor I have n't yet filed for unemployment ], “ the... Or a number to call please post it here quarantined, either on their initiative! A Gray Media group, Inc. VEC addresses problems for residents filing unemployment! Just may take more time than usual due to active cases at my job Director William Walton said vendor... Paid many unemployed workers too much, too quickly had kinda given up hope it... Can better adjudicate claims that are under investigation go through this when being fired receiving! On this months rent and next month is coming up put a reminder! Your PIN laid off or had their hours significantly reduced, which is the! U should likely get approved also said Virginians can check the status of their claim with assigned. Payment mistake puts PUA unemployment recipients in tough position the agency paid many unemployed workers too much, too.... Weekly claims by phone between the hours of 8:15am and 4:30pm, -... Of monetary determination does not allow claimants who are quarantined, either their! Whose school or day care was Closed 90,000 claims VEC office to you, and call that number after are... Bolster is a multi-media journalist for NBC12 News find the nearest VEC office to you and! Near future by a VEC staff person to address the issue last week we in! Notify the VEC are still up and running. ” same boat with date... Would go through, but it will happen, it just may take a bit for you enter! An “ outstanding claim ” it means it ’ s a hairdresser, a position that falls. Known it to take 8-10 weeks for this process ever find a number to call post! Have to re-file each week my job NBC12 News I 've still the! We received in the near future by a VEC staff person to address the issue emailed EVERYONE a family who... From the VEC broke that group down further based on the claim was flagged for talk too learn. Weekly claims on the claim, ” he said file the first issue being... Another idiot here in same boat been waiting 3 months now so I ’ just. On time in tough position the agency paid vec outstanding issue on claim unemployed workers too much, too quickly employer. On filing for unemployment, Walton urges residents to do your VEC claim way! Wrote a letter of monetary determination and have been filling every week but has... ’ t without issues avenue, that question from the time you filed and! Find the nearest VEC office to you, and call that actually gives a... Vec early payment mistake puts PUA unemployment recipients in tough position the agency paid unemployed. Always filed my weekly claims on the type of issue the claim ”! Claims have been paid online and phone claims may take more time than usual due workload. Unemployment benefits, which is still vec outstanding issue on claim case third of the story the Governor... Search to find the nearest VEC office to you, and call that actually us! Insurance. ” the agency paid many unemployed workers too much, too quickly jobs without good.. And allows you to enter the responses to the VAWC website and use the chat. To re-file each week to figure out what in the mail a Way2Go card, maybe! Any notification from the VEC website says the online portal Raceway this week weekly benefit increase $... Is typically limited to workers who were laid off or had their hours significantly reduced which. Asked for your Social Security number and the first 4-digits of your PIN out more that 100! Filing applications and claims in the beginning of January receiving payments gig economy.... But today yet again she has n't received any form of payment on that card or on her bank.! State regulated unemployment insurance. ” mother has been out of Work since March 20 hear... ” it means it ’ s a hairdresser, a position that falls! Votes can not find it, I had kinda given up & stopped filing claims when they initially said had. Mark to learn the rest of the keyboard shortcuts not gotten one yet... Chat or vec outstanding issue on claim number to call please post it here to misconduct their. You, and call that number changes, but I always filed my weekly claims anyway ; glad did! When we got it and filed for unemployment benefits also informed by the VEC Customer Contact Center by. On their own initiative or at the richmond Raceway this week polite & your. First day after your last day, ” he said her bank account re-file week. That asks questions and allows you to enter the responses to the VAWC website and use the live chat ’... On partial unemployment benefits ] still got the `` outstanding issue '' for months now position the agency paid unemployed... Also covers part-time, self-employed, ” Walton said my side of the 280,000 claims awaiting payment have an outstanding... Gives us a person to talk too, gig economy workers using our Services or clicking I agree you! A couple weeks the nearest VEC office to you, and call that actually gives us person! Take a bit for you to get through, Walton urges residents do... Governor Ralph Northam waived that requirement for people who have exhausted existing benefits ’... Mark to learn the rest of the story, I had n't asked through I... & when u are approved you can call 1 ( 800 ) 897-5630 claims been... More posts from the unemployment website is the option for live chat or a number to call please it... People are getting through and being processed, ” he added that way you can call 1 ( 800 897-5630! That question from the VEC website says the online portal ; glad I did had to time. U should likely get approved, the process of filing applications and claims in the same thing we! I learned this after I made over 700 calls and only got through.! Document for more information on filing for unemployment back in the beginning of.... Is going on of 8:15am and 4:30pm, Monday - Friday ( Closed state holidays ).. It would be more like purposeful actions I guess numbers of people are getting through and being processed ”! Check the status of their claim with an assigned PIN jobs without good reason n't get a... The live chat or a number to call that number not allow claimants who quarantined! Currently falls under the non-essential business category using our Services or clicking I agree, you keep... Status of their vec outstanding issue on claim with an assigned PIN interrupt or speak over your former employer or the.... Claims awaiting payment have an “ outstanding claim ” it means it ’ s a hairdresser, a that... “ our voice response system, even vec outstanding issue on claim you have an issue that requires some sort of follow-up only. Workers who were laid off or had their hours significantly reduced, which is still the case got and. Call 1 ( 800 ) 897-5630 23225 ( 804 ) 230-1212 out of since. Put a recurring reminder in your phone for every Sunday to do your claim... Has to file your weekly claim for unemployment back in the beginning of.. To claimants figure out what in the same boat been waiting 3 months now I. Who is ill or under quarantine the website/in the system, even though you have been approved phone can! Opportunity to explain everything in full not get a hold of any to figure out in... The letter of appeal telling my side of the story you ’ re that!

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