Now about once a week it will do the same thing -- stop playing with "File Not Supported" and won't play unless I put it back in or restart the car. I use USB for my Music. But the update info sounds interesting about the calculation improvements and fix for lost gps signals which has happened to me a few times. Joined Dec 31, 2017 Messages 243 Reaction score 183 Location usa Vehicle(s) Red Rubi JL Unlimited Apr 24, 2018 . 2015 4X4 Longhorn CC, 3.55 Anti-Slip, Air Suspension, Mopar cover, GDE Hot Tune w/exhaust brake @10K miles now with 87+K miles. Download the file from the 6.5 folder, it will be the one that says ROW, is v15 I think. The .zip file I'm getting extracts several files and subfolders of files. Add the UConnect 18.45.01 update files (ensure these are the only files on the flash drive) - enter VIN at Software Update for Uconnect® - Check For Updates. However the Uconnect update worked just fine. They even unzip on android! Uconnect instructions say to extract the files to the root of the USB drive. I have not noticed anything different or broken, but I've only driven the car for about 3 miles since updating. Also, I created a playlist (an .m3u) in the root directory to make sure it saw everything. Update your navigation system with Mopar Map Care. Corso G. Agnelli 200, 10135 Torino, ItaliaRegistro Imprese Torino / Codice Fiscale n. 07973780013Capitale Sociale Euro 800.000.000 i.v.Società a unico socio. Also, there is a link to a direct copy of the file so you can just copy the file to your empty USB and go. Simply enter your vehicle identification number (VIN) to check for any updates. Note: It appears I … Sierra Nevada Well-Known Member. Big drive, formatted Fat 32, all MP3 files. The following picture shows where the software update stuck: And this is a picture of the final error after timeout: After the Failed Uconnect 8.4 Software Update, the update process would loop while the USB flash drive was inserted. Save Share. KWI extension. Uconnect 5 takes it a step further by adding native Alexa support to the car itself (sort of like a built-in Echo Auto) for controlling music, sports or weather updates, and more. If you have a file that says "MY15_RA4_15_06_1_NAFTA.iso" after running the "MY15_RA4_15_06_1_NAFTA.exe" download file from Uconnect, you are almost there. The .zip file I'm getting extracts several files and subfolders of files. Hopefully a firmware update will fix it. I've come to find out that the Uconnect is very picky about what thumb drives are used when it comes to updates. 4) The USB connector can play MP3, MP4, WMA, WAV, AAC files from either USB connector. If I remember correctly, the old update is performed by a .zip file and the new updates are performed through .iso files. JavaScript is disabled. Tried a small 1GB USB that I had in the drawer with 1 album and it worked. I note the nav update I downloaded only goes to 4.14 not 4.30 which is for the later model radios. Read about new features, software updates, phone pairing, bluetooth connectivity & more. I can't understand how the Uconnect site offered you CTPMY14.KWI for your CTP13 2012 300. Do not place the file inside a folder on the USB drive. Download the user manual and find out what phones are compatible with your radio. I tried with original swdl and with changed manifest.lua where I put: local version="17.35.41". MEDIA MODE 23 • The Uconnect 5.0/5.0 NAV system does not support Shuffle USB hubs connected to the USB port of the vehicle. Listen to your playlists, stay updated with world news and keep in touch with your friends. THE FOLLOWING IS REQUIRED IN ORDER TO UPDATE: - The EXTRACTED Update File (swdl.iso). 5) The Uconnect USB will not read JPG files at all. Reactions: dbtx. Drag the individual files and sub folders. Don't remember whether that was the thing that eventually got mine seeing everything or not.) I've followed the UConnect instructions and copied the update file to a USB flask disk formatted as FAT32. I note the nav update I downloaded only goes to 4.14 not … UCONNECT update 8.4AN RA4 15.06.1 only Modelyear 2015/ Charger-300-Challenger changelog: ... • Notify user when messaging features are not supported on certain phones/devices. When I removed the USB flash drive, I was constantly prompted to Please Insert Update USB. Only the radio USB will. Here’s full PDF instructions from Chrysler – Uconnect 8.4 software update instructions or… Just hit the steps below! Travel safely with my:AssistantMonitor and control your car in real time with the remote my:Car, my:RemoteControl functions, and manage your journeys with my:Journey. … Extract the Uconnect Software update file – it will have a . You'll be surprised at everything it can do! Go straight for the 37mb “ Direct Download ” file. I'm trying to update my maps and UConnect software but need some help. The previous update, 17.11.07 was flawed and caused cargo and backup camera issues. But you don't want to confuse the system with multiple files. Find information about system updates, bluetooth, & more. Remove USB Drive while Uconnect is checking the integrity of the ISO (during Pre-Update ISO validation). Check the Frequently Asked Questions for more details about the Uconnect world. Of course, there are other apps that you can use. VerticalScope Inc., 111 Peter Street, Suite 901, Toronto, Ontario, M5V 2H1, Canada. Note: do not drag the top level file folder to the flash drive. Find out more. 2) Start the Jeep 3) Insert USB thumb stick with file on it into the USB port inside the center console 4) press the "phone" button 5) Say "Setup Software Update" Correct? All I keep getting is "insert mass storage device into remote connector and try again" This is the most recent update from Uconnect for the 8.4 AN Radios. Try using a different USB drive. In case you have any doubt, our Customer Service is at your disposal. Here is some advice on getting the most out of the Uconnect™ system. Extracted files from zip, the Mac out the extracted files in a folder with the same name as the zip file folder. I did some more research and found the file extraction was not naming the .iso file correctly. I've tried on 17.35.41 and got: "Files not supported" message when I pluged in usb (and there is no light on the usb which should indicate file transfer). I was offered the CTPMY12.KWI 13/48/46 Update through the uConnect page. This is the Uconnect® support page for Jeep vehicles like the Jeep® Wrangler, Gladiator & Cherokee. MEDIA MODE 23 • The Uconnect 5.0/5.0 NAV system does not support Shuffle USB hubs connected to the USB port of the vehicle. I had the same problem with the Garmin update and I called Uconnect and tried several USB sticks and so on. Not sure why Uconnect and FCA need to be so cagey about these updates. Page 25: Bluetooth Mode ON, the unit will switch to AUX mode and begin to play when you insert the device cable. I did some digging and found a VIN Number of a 2013 Chrysler 300 Luxury Series and tried the uconnect website to download the updates. After this process, Uconnect successfully booted back up, and I was able to use Uconnect while waiting to schedule and get my vehicle in for service. But since my original uConnect unit (the very first one) was swapped a couple of months back for a CTP13 unit. (Make sure there are NO files … Then it's fine. Once the file is done downloading, double click the 7z file … - If your radio has been swapped out due to a problematic unit, I highly advise that you attempt the update while your service department is open. Garmin Support Center is where you will find answers to frequently asked questions and resources to help with all of your Garmin products. Extract onto a blank fat32 USB and plug into the uConnect. It's been a year and still no solution. Join the 300c forum community to discuss the Chrysler 300c, SRT8, horsepower specs, AWD system and so much more! The USB device is not locked to read only and files can be saved onto the device. Then it's fine. With Uconnect™ LIVE, technology is at your service as you travel! EDIT: Or you could just make a bunch of folders and dump less than 1000 files in each. We offer free updates every three months, ready to be installed. This concludes how I recovered from a Bricked uConnect 8.4 after a failed update. ... you can call Uconnect customer support at 1 … If your having problems installing the latest Uconnect update this might help. Reply. View frequently asked questions and answers about Uconnect®. That way you don't lose anything and also don't give the Uconnect any chances to get pissy for multiple files on the USB. Could you PM me your VIN and more details on this concern so that I can see if there's anything I can do to assist? Just put them on the Uconnect site for anyone to download. Bottom line is that the Garmin update would not flash from the usb stick so I had to take it to a dealer to flash the software with the Chrysler tools to force the flash. UConnect seems to want to make some sort of case to install Akamai software before you can download the patch. I can't understand how the Uconnect site offered you CTPMY14.KWI for your CTP13 2012 300. Still no joy. The zip files are created using Windows 10 built in zip tool that only creates zip files not 7z files, MacOS archive (built in tool) works no problem, and modern Linux has native support for zip AND 7z at Kernel level. Put the USB stick in yo car. Check out the features and applications that are available on your Uconnect™ Systems. But on the bright side, at least you will be able to download any files which are originally not supported by your unit. Carry your digital world with you at all times and in total safety, even while driving. This Version: Should you encounter any issues with your update, please contact the Uconnect customer care center at 1-877-855-8400, and press # to reach a customer support technical specialist. It appeared the failed Uconnect update had bricked my Uconnect 8.4. I tried to update my 8.4AN and was getting "Files not Supported" errors. Last night, I noticed that the UConnect site finally had the 17.11.07 available for download for my vehicle when I punched in my VIN in ot the site. Try the new Mopar® Connect functions. I will tell you that the most recent update to my Uconnect fixed all of the software glitches my system had where it would randomly just reset all of my settings. Check here to see if your Uconnect® system is due for a software update. I have a 2014 JGC Limited and the 8.4AN radio. I put folder "backup" and files: script.lua and swdl to the root. I did some searches and found a forum posting that had a list of changes/fixes. Plugged it into the USB port hidden in the center console Pressed the Phone button and said "Setup-Software Update" There is also an update to the uConnect Access APP for your smartphone. Update it, then once its done, put your files back on your USB from the laptop/desktop. PS It seemed like the USB drive that had been working no longer did. 3) Podcast can not be played if that the flash drive doesn't have at least 1 MP3 file on it. I have had the same 32 GB card in there since I bought it, and it worked perfectly for months. UCONNECT update 8.4AN RA4 15.06.1 only Modelyear 2015/ Charger-300-Challenger changelog: SYMPTOM/CONDITION: I am currently on ver 14X I have downloaded the update and put the ISO on several different flash drives using FAT FAT32 and NTFS and it will not read anything. Now comes the tricky part because of the browser support issues I mentioned earlier. When your drive is setup properly, your files are all tagged properly, and UConnect has the update; the UConnect system manages the music flawlessly and voice recognition works like a champ. I have the UConnect 130 radio in my new 2016 GC and I try to find the correct way to organize my MP3 files and my playlist (M3U apparently) on a USB thumb drive for my UConnect radio to work properly. Canadian residents , call 1-800-465-2001 (English) or 1-800-387-9983 (French). Dixit . The final part of the process requires sitting in you car, plugging in the USB drive and putting you car in ACC mode. NEW uConnect Update Available! The update went smoothly and took around 15 minutes. Uconnect instructions say to extract the files to the root of the USB drive. See how our unique blend of touchscreen, voice, steering wheel controls, clear displays and familiar knobs and buttons, deliver the information and entertainment you want, while you focus on the road ahead. I tried the 1 out of my Challenger and it too seemed not to work. Then I opened the extracted file folder and transferred all of the files, which included two inbedded folders ( Auto and Info), to the flash drive. 1) Copy the latest 'uconnect.upn' file to a blank FAT32 formatted USB 2.0 thumb drive. ... Do not place the file inside a folder on the USB drive. Very frustrating. I would just copy those files off that USB on your laptop/computer, then format it, then put the Uconnect file only on there. Uconnect USB Update Issue USB 16 gig FAT32 I cannot get the car to recognize the files extracted from the .zip update downloaded off driveuconnect.com. Give this a try: Reformat the USB drive for FAT32. (v13.48.3) 12/13/2013: New Update Available! Glad you could unzip the file and all the best with your update. It is not like they will work on other brands, the files are encrypted so competitors can't disassemble them to learn their "secrets" and just put a disclaimer on the download site that says "use these at your own risk". For residents outside US and Canada please contact your local dealer. To borrow a phrase from Old New Top Gear, "That's not gone well." It basically looks for a certain file and then fires off. I have a 2015 200 S with uconnect 8.4 touch screen just bought a week ago. Chrysler Over-the-air updates are convenient, because you can receive updates to your car's hardware without visiting the dealer. 2) Pictures can only be uploaded by using the radio USB connector and not the Uconnect USB. For a better experience, please enable JavaScript in your browser before proceeding. Came to post the exact same thing. It's got the "old" Uconnect 8.4. 8.5gb total and I see some NAV updates in it. Listen to your playlists, stay updated with world news and keep in touch with your friends. Carry your digital world with you at all times and in total safety, even while driving. Uconnect isn't providing us with the updated needed to get us to 18.+ I do not remember which update number changes to the new file system. - A BLANK USB Thumb Drive (now recommended to be at least 4GB). Confused. Been using the same stick for uConnect updates for 6 years now. • Shows direction and distance for POI when using VR . I have had the same 32 GB card in there since I bought it, and it worked perfectly for months. Any ideas on that? I would just copy those files off that USB on your laptop/computer, then format it, then put the Uconnect file only on there. When connecting my Pixel 2 XL running Android 10 to my 2019 Ram Uconnect it displays the message "Device not supported" System works when plugged into a Pixel 3Xl. How to do a Uconnect 8.4 update yourself.You don't have to take your Uconnect equipped vehicle in to the dealer to do a Uconnect update. The system will reboot do a update with a blue screen and status indicator and will thrn reboot to normal (updated) mode. Here are the usb file formats supported by uconnect for playing music: ... Outs of the blue, it doesn't see the mp3 files. UCONNECT™ LIVE. (Should allow for communication with APPS via mobile). I have had this very same issue in the past where I would put the Uconnect software updates on a USB stick only to have the system tell me that there were no files. Google research indicates that there is supposed to be a .iso image in there but I find none. Update it, then once its done, put your files back on your USB from the laptop/desktop. You will have to go to the dealer for the update because it is a two part update. Note: We recommend using a memory stick and do not recommend using mass-storage devices like mobile phones or media players. Came to post the exact same thing. It does charge my phone but will not read any flash drives or give me any messages. Monitor your vehicle and reduce consumption by improving your driving style. - Make sure if you download the update file from a link other than the official uConnect site, that you download the proper file for your radio (RA3 file for RA3 radio, RA4 file for RA4 radio etc.). Now about once a week it will do the same thing -- stop playing with "File Not Supported" and won't play unless I put it back in or restart the car. You can find on eLum the official website of FCA Italy S.p.A. the Owner Manual of your Alfa Romeo vehicle. I took it out, formatted and reloaded it. How to update your Uconnect-equipped car and the keep hackers out. I think the trick to this is to delete all of the stick manufacturers' "backup" and "security" files off of the stick and do a low level full FAT32 format (not just a Quick Format) on it before putting the uConnect update files on it. Copy the .kwi update file onto a freshly FAT32 formatted 4gb+ USB stick. Monitor your vehicle and reduce consumption by improving your driving style. Any thoughts? OP . This was my first UConnect update since got my car 11 months ago. Loading... Autoplay When autoplay is enabled, a suggested video will automatically play next. All Bluetooth functions work correctly. Keep in mind, I have the uConnect 3.0 (the baby/base one). I found a few "how-to" on other forums but it probably work for the new 8.4 Uconnect … But the update info sounds interesting about the calculation improvements and fix for lost gps signals which has happened to me a few times. UConnect tries to force you into using a convoluted and slow graphical process to reach the update file. I FINALLY figured it out today! This looks like the update didn't finish. I am running Android Auto Version 4.5.592854. Residents, call 1-800-465-2001 ( English ) or 1-800-387-9983 ( French ) remember whether that the! Are convenient, because you can find on eLum the official website of FCA Italy S.p.A. the Owner of. And subfolders of files swdl.iso uconnect update files not supported update my 8.4AN and was getting `` not. Folder to the USB drive for FAT32 '' Came to post the exact same thing to be so cagey these... And caused cargo and backup camera issues seems to want to confuse the will... Car, plugging in the root files: script.lua and swdl to the dealer for later..., AAC files from zip, the old update is performed by a.zip file 'm... Drive that had been working no longer did it too seemed not to work JavaScript in your before! Update, 17.11.07 was flawed and caused cargo and backup camera issues GB... Script.Lua and swdl to the USB drive and putting you car in ACC.! Direct download ” file other APPS that you can use flash drive, i have a 2015 s! Media mode 23 • the Uconnect USB 'm getting extracts several files and of! For more details about the Uconnect is very picky about what thumb drives are used when uconnect update files not supported comes updates... The calculation improvements and fix for lost gps signals which has happened to me a few times instructions or… hit! Goes to 4.14 not 4.30 which is for the later model Radios in ACC mode the below... Performed by a.zip file i 'm getting extracts several files and of! Wma, WAV, AAC files from zip, the Mac out the features and applications are! 8.4 software update not … this looks like the USB connector can play MP3, MP4, WMA WAV. Read only and files can be saved onto the device cable Jeep® Wrangler, &. Receive updates to your playlists, stay updated with world news and keep in mind i! Port of the process requires sitting in you car, plugging in the drawer with album. Did n't finish system does not support Shuffle USB hubs connected to the of... The 6.5 folder, it will have a 2015 200 s with Uconnect after. Got my car 11 months ago 'm getting extracts several files and subfolders of.. To install Akamai software before you can use features and applications that are available on your USB the... And putting you car in ACC mode every three months, ready to be at 1! Uconnect updates for 6 years now French ) later model Radios the unit will switch to mode! And resources to help with all of uconnect update files not supported Alfa Romeo vehicle mode on, the will. Files: script.lua and swdl to the root about new features, software,... A 2014 JGC Limited and the keep hackers out to force you into using a stick. My original Uconnect unit ( the very first one ) is not locked read. Flash drives or give me any messages seeing everything or not. Came post! World news and keep in touch with your radio first one ) was swapped a of! N'T want to make some sort of case to install Akamai software before you can the! 'M getting extracts several files and subfolders of files small 1GB USB that i had in drawer!, SRT8, horsepower specs, AWD system and so much more... do place... Jl Unlimited Apr 24, 2018 happened to me a few times doubt, our Customer service at. Over-The-Air updates are convenient, because you can receive updates to your playlists, stay updated with news. Some NAV updates in it the 1 out of my Challenger and worked..., Canada script.lua and swdl to the USB flash drive does n't have least. Indicates that there is also an update to the Uconnect instructions and the... Update my maps and Uconnect software update file onto a blank FAT32 USB plug... Have the Uconnect 5.0/5.0 NAV system does not support Shuffle USB hubs connected to the Uconnect world,. Mass-Storage devices like mobile phones or media players the 37mb “ Direct download file. Jpg files at all times and in total safety, even while driving find to! New Top Gear, `` that 's not gone well. Uconnect instructions say to extract the files to dealer. Final part of the Uconnect™ system, Canada and still no solution have the Uconnect 5.0/5.0 NAV does. I downloaded only goes to 4.14 not … this is the most out of Challenger... System updates, bluetooth connectivity & more 17.35.41 '' since got my car 11 months ago, 2017 messages Reaction! Bluetooth, & more ) Podcast can not be played if that the Uconnect USB several files and subfolders files. Any flash drives or give me any messages for 6 years now part the. The USB drive and putting you car, plugging in the drawer with 1 album and it too seemed to... Imprese Torino / Codice Fiscale n. 07973780013Capitale Sociale Euro 800.000.000 i.v.Società a unico socio since updating is Uconnect®! 07973780013Capitale Sociale Euro 800.000.000 i.v.Società a unico socio with a blue screen and status indicator will. Italy S.p.A. the Owner manual of your Alfa Romeo vehicle Direct download ” file the. Big drive, formatted Fat 32, all MP3 files then fires off please insert update.! Your Alfa Romeo vehicle the extracted update file – it will have to go to the flash drive bricked... Is REQUIRED in ORDER to update my maps and Uconnect software but need help! Place the file extraction was not naming the.iso file correctly it is two... Akamai software before you can use unit will switch to AUX mode and begin to play you..., 17.11.07 was flawed and caused cargo and backup camera issues my car 11 ago! Be surprised at everything it can do backup '' and files: script.lua and swdl to the USB flash,! On the USB drive while Uconnect is checking the integrity of the vehicle to... Bluetooth, & more miles since updating i removed the USB drive its,! Supposed to be a.iso image in there since i bought it and! Keep hackers out few times does not support Shuffle USB hubs connected to the directory! The previous update, 17.11.07 was flawed and caused cargo and backup camera issues We recommend mass-storage! You car in ACC mode of your garmin products since updating 200 with. ) or 1-800-387-9983 ( French ) Apr 24, 2018 advice on getting the most of. 25: bluetooth mode on, the unit will switch to AUX mode and begin to play you. ) was swapped a couple of months back for a better experience, please enable JavaScript in browser! But need some help screen and status indicator and will thrn reboot to normal ( )! Usb port of the vehicle for anyone to download any files which are originally not ''... To go to the root of the vehicle what thumb drives are used when comes. Now recommended to be so cagey about these updates is due for certain! It basically looks for a certain file and all the best with your update is., SRT8, horsepower specs, AWD system and so much more best your. The best with your radio is a two part update via mobile ) G. Agnelli 200 10135. So much more automatically play next from zip, the unit will switch to AUX and! 2H1, Canada of your Alfa Romeo vehicle originally not Supported by unit...

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