We hope that you will like the improvements we are making in our rooms and suites now and that you enjoy them on your next visit. ... resort. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations in every way. Our guests praise the restaurant and the helpful staff in our reviews. There are more places to choose from in the Puerto Morelos area. Take a look through our photo library, read reviews from real guests and book now with our Price Guarantee. Luxury regards Alfonso Lopez General Manager, My husband and I went for our honeymoon in November 2020. Read certified reviews for Hideaway At Royalton Riviera Cancun on Monarc.ca. Good experience overall, great at following the cdc guidelines and will definitely be back. Hunter’s was enjoyable and the food was good. Biggest issue: This is not an ALL Adult Resort. We have taken your comments constructively and have shared them with our management team. What do we get from upgrading from a standard, Hi, in January we coming over for couple of weeks. Alfonso on the hideaway beach bar was the best bartender in the whole resort. See photos and read reviews for the Hideaway At Royalton Riviera Cancun rooms in Puerto Morelos, Mexico. We were in the Hideaway side and never had issues finding chairs at the pool or on the beach. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Hideaway at Royalton Riviera Cancun, Quintana Roo, Yucatan, Mexico. We are sending you a private message with the request information. We contacted you by private message with the information. 95 reviews of Hideaway Royalton Riviera Cancun "Stood at the Hideaway room 2125 from February 20th to the 26th. trivago! The Royalton is in the Puerto Morelos area, which is calmer and more secluded than Cancun -- but has less impressive beaches. If you know real Mexican food (we are from California), do not eat at agave. Guests enjoy the restaurant. 16K likes. Thanks, Hideaway At Royalton Riviera Cancun Features, ... Our one bad experience we had the power go out of our. Nothing to rave about and not terrible but my husband can make better Italian food at home. First, we are here until Saturday and making the best of it. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The front desk staff told me that it was not being offered however, I went to the concierge desk the next day and was able to get it squared away. Hi, we have Diamond Club Section it´s our premium service, you can check it on our web page. Now £187 on Tripadvisor: Hideaway At Royalton Riviera Cancun, Riviera Maya. There are no perks. Royalton CHIC Suites Cancun Royalton Riviera Cancun Hideaway at Royalton Riviera Cancun. Own or manage this property? Luxury Regards Alfonso Lopez General Manager, I really wanted to love this place! The, Dear Yolanda B We very much appreciate your review which points out some interesting matters. Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive is rated "Very good" by our guests. We will be pleased to welcome you back. Guests can also visit Wet'n Wild Cancun, which is a 10-minute drive away. Popular attractions Ventura Park Cancun and Petempich Bay are located nearby. 3rd, the drinks are amazing. Continuously improving our performance in all areas is our main task. Second, the people who work here are some of the kindest most hardworking people I’ve ever encountered. Stay at this 4.5-star luxury property in Puerto Morelos. There was an opening for our last day only. Luxury Regards, Alfonso Lopez General Manager. Luxury Regards Alfonso Lopez General Manager. We had a great time relaxing, having fun at the pool with a super service from Esteban and his crew. Discover Hideaway at Royalton Luxury Resorts, the perfect place to open yourself up to an elegant adults only vacation experience. No one is coming to unpack and iron your clothes, no one will take care of your dinner reservations. Thanks to a number of swim-up rooms, nine restaurants and a beachfront location, the Royalton Riviera Cancun serves up wow-factor holidays with ease. This sprawling resort’s got lots to keep you busy. Look at 15 photos of the property. First, we are here until Saturday and making the best of it. Thank you so much for your contribution we hope to see you again. Luxury Regards, Alfonso Lopez General Manager, I really wanted to love this place! Then choose your, Hi! We look forward to welcoming you back to the Royalton Riviera Cancun shortly. Response from General Manager, Director General at Hideaway At Royalton Riviera Cancun. Antigua Royalton Antigua. Most important for us is the overall guest experience, rest assured that I will share your kind comments with the departments concerned. There was an opening for our last day only. Hideaway At Royalton Riviera Cancun, Riviera Maya: See 6,530 traveller reviews, 7,194 user photos and best deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 Riviera Maya hotels, rated 4.5 of 5 … Luxury Regards Alfonso Lopez General Manager. Delight in the freedom of spontaneity with the perfect mix of daily water sports, fitness programs, yoga on the beach, or mixology classes beside the pool and unforgettable evenings of sunset champagne toasts, world-class dining and incomparable entertainment. Popular attractions Ventura Park Cancun and Petempich Bay are located nearby. We were there my girlfriend and I this week. Hotel? We arrived to learn that we could not get ANY Dinner reservation at ANY of the restaurants on the property for the first 4 days. Luxury Regards Alfonso Lopez General Manager. Also, we upgraded to Diamond status only to find that it’s a scam. Most important for us is the overall guest experience, rest assured that I will share your kind comments with the departments concerned. Now $245 (Was $̶3̶8̶7̶) on Tripadvisor: Hideaway At Royalton Riviera Cancun, Riviera Maya. We’ll even let you know about secret offers and sales when you sign up to our emails. The Hideaway at Royalton Riviera Cancun is a luxury, adult-only beach resort about a 45-minute drive south of Cancun. #HideawayatRRC #HideawayEscapes Our guests praise the restaurant and the helpful staff in our reviews. Hideaway At Royalton Riviera Cancun, Riviera Maya: See 6,476 traveller reviews, 7,141 user photos and best deals for Hideaway At Royalton Riviera Cancun, ranked #11 of 38 Riviera Maya hotels, rated 4.5 of 5 … At Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. The venue is housed in different buildings. We hope that you will like the improvements we are making in our rooms and suites now and that you enjoy them on your next visit. more. Grenada Royalton Grenada. View deals for Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive, including fully refundable rates with free cancellation. We look forward to welcoming you back to the Royalton Riviera Cancun shortly. The room was extremely spacious, even with the hot tub in the middle of the bathroom. Response from General Manager, General Manager at Hideaway At Royalton Riviera Cancun. It was almost as if we had the beach to ourselves, Dear krystyg2021 Happy Honeymoon! Hi, thank you for contacting us! Hideaway At Royalton Riviera Cancun, Riviera Maya: 6,526 Hotel Reviews, 7,189 traveller photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Everything you need to know about the Hideaway At Royalton Riviera Cancun rooms at … I was a little bummed that we were given a, Dear krystyg2021 Happy Honeymoon! Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations in every way. Thank you so much for your contribution we hope to see you again. See 6,533 traveller reviews, 7,194 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Book Hideaway At Royalton Riviera Cancun, Riviera Maya on Tripadvisor: See 6,533 traveller reviews, 7,194 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Like most, food was hit or miss. Saint Lucia Royalton Saint Lucia Hideaway at Royalton Saint Lucia. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The resort was at 30% capacity, which was really nice. Hideaway guests may enjoy access to all of Royalton Riviera Cancun's restaurants, bars, activities, and health and wellness facilities. Continuously improving our performance in all areas is our main task. We continuously strive to meet the needs and expectations of our guests; therefore, your feedback is very important to us. I originally paid the extra $60 to select my. The small town of Puerto Morelos itself is a 25-minute drove south, and it's nearly an hour to Playa del Carmen. If you’re diamond club you got to eat at the Dorado for breakfast and we found the buffet had better food than Dorado (ate twice at each location). We asked at Diamond Guest Services and we were told sorry, then sent on a goose chase to other departments who also said they could not help. Free WiFi is provided in the rooms. Hunter steakhouse was the best! I was a little bummed that we were given a, Hi..I have emailed the hotel about 6 times regarding pre paid, ... jewel in the crown was the glass and stainless steel staircase leading up to a rooftop terrace with a, ... Birthday so special People are very friendly pool are. I hope you give us the honor of another visit soon. Food was pretty good with good variety of restaurants. Dear laudie3a Let me take this opportunity to thank you for choosing to stay with us. It was a corner room, with a private pool, over looking the Hideaway pool. It is about a 20-minute drive south of the Cancun airport, and 45 minutes from downtown Cancun or the Hotel Zone. We could not be more pleased to read that you found our staff friendly. Check prices, photos and reviews. Compare hotel prices and find an amazing price for the Hideaway at Royalton Riviera Cancun Resort in Puerto Morelos. The accommodation lies near the sandy beach. We have taken your comments constructively and have shared them with our management team. Biggest issue: This is not an ALL Adult Resort. Savor gourmet cuisine, artfully prepared cocktails and enjoy the impossibly blue ocean, doing as much or as little as you’d like. This vacation we were to go to Jamaica, due to some Covid issues, my agent booked us here a day before we had to leave. Make sure to make dinner reservations when you arrive for each night so you can hit all the great restaurants. Note: This review covers the entire resort and not just the hideaway side. Hideaway At Royalton Riviera Cancun, Puerto Morelos Picture: Beah bar - Check out Tripadvisor members' 13,370 candid photos and videos of Hideaway At Royalton Riviera Cancun The tacos from the buffet area at breakfast were so much better and the food truck by the main pool was decent. Thank you for the precious time taken to share your stay on TripAdvisor. Costa Occidental de Isla Mujeres National Park is minutes away. See photos and read reviews for the Hideaway At Royalton Riviera Cancun rooms in Puerto Morelos, Mexico. Hideaway guests will also receive the additional benefits of accessing all of Royalton Riviera Cancun’s several restaurants, bars, activities, entertainment, and health and wellness facilities. ... makes us want to go back again or recommend to friends. I reached out ahead of time and was told to inquire once I checked in. Costa Occidental de Isla Mujeres National Park is minutes away. Unwind in your preferential accommodations where suites feature aromatherapy to greet you each time you enter, a spacious Jacuzzi tub for two to enjoy, Royalton premium DreamBeds™, high thread count sheets, 24-hour room service and a selection of in room premium spirits. We asked at Diamond Guest Services and we were told sorry, then sent on a goose chase to other departments who also said they, Dear Yolanda B We very much appreciate your review which points out some interesting matters. Dear Itskaygo It has been a great pleasure to receive your warm review describing your most recent vacation at our premises. Guests enjoy the dining options. The accommodation comprises 343 luxury rooms. WiFi and parking are free, and this property also features 2 outdoor pools. No one is coming to unpack and iron your clothes, no one will take care of your dinner reservations. We would continue to do our utmost to deserve your support and we look forward to your next visits. We arrived to learn that we could not get ANY Dinner reservation at ANY of the restaurants on the property for the first 4 days. During our stay we would like to go to Cancun. Also, we upgraded to Diamond status only to find that it’s a scam. Arrecifes - Nizuc Brazilian Restaurant/Moon Palace, Response from General Manager, Director General at Hideaway At Royalton Riviera Cancun, Response from General Manager, General Manager at Hideaway At Royalton Riviera Cancun. Previous Next. We understand your experience was not exactly perfect but you can be certain that all your comments will be taken into consideration. How we could get there, what our options ? Dear Jennayyluv We value your comment and are delighted to read that you particularly like our diamond club and our safety measures. Enjoy free WiFi, free valet parking, and 2 outdoor pools. It was a nice resort that’s 10 mins from the airport. Luxury Regards Alfonso Lopez General Manager, Tripadvisor Plus Subscription Terms & Conditions, Hotels near Hideaway At Royalton Riviera Cancun, Hideaway At Royalton Riviera Cancun Rooms, Adults Only and Adult Friendly Resorts in Puerto Morelos, Puerto Morelos Adults Only All Inclusive Resorts, Puerto Morelos Luxury All Inclusive Resorts, Hotels near Galeria Arte Zissimo arte contemporano. WiFi and parking are free, and this resort also features 2 outdoor pools. Hideaway At Royalton Riviera Cancun, Riviera Maya: See 6,530 traveller reviews, 7,194 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Stay at this 4.5-star luxury property in Puerto Morelos. It was our first time at an all-inclusive resort. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. Everything you need to know about the Hideaway At Royalton Riviera Cancun rooms at … Please see our partners for more details. We would go back to the resort just because of him! Hideaway at Royalton, Cancun’s newest resort is a hotel within a hotel. Claim your listing for free to respond to reviews, update your profile and much more. Prices are calculated as of 11/01/2021 based on a check-in date of 24/01/2021. Rated number 5 of 120 hotels in Riviera Maya, Mexico by Canadian travellers. Just got back yesterday and thoroughly enjoyed our stay. Luxury Regards, Alfonso Lopez General Manager. Henry at the Hideaway pool was the best bartender (thank you for your service!!) Dear laudie3a Let me take this opportunity to thank you for choosing to stay with us. Location Carretera Federal 307 Tulum-,Cancun KM 332,150,SM31 We got a honeymoon suite on the hideaway side and ended up with Room 2415 which had a rooftop hot tub and amazing views. This property enjoys an ideal position in the heart of Puerto Morelos. Hideaway guests are promised elevated privacy and an enhanced quality of service plus extras which include afternoon hors d’oeuvres, exclusive a la carte restaurants, and personalized beach bags. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. There are no perks. We do hope that we will have an opportunity to come back and you will visit us again. It features a private pool and Wi-Fi. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. Also, we got booked, I am trying to contact someone at the hotel....I originally had plans to go here in April, but had to cancel due to Covid. Browse through our gallery of images, and start visualizing your all-inclusive vacation in Cancun, Mexico. This is the version of our website addressed to speakers of English in Canada. This is the version of our website addressed to speakers of English in the United States. Royalton Riviera Maya more. We understand your experience was not exactly perfect but you can be certain that all your comments will be taken into consideration. All-Inclusive; Hideaway at Royalton Riviera Cancun - All Inclusive Carretera Federal 307 Tulum-Cancun Km 332, 15, SM31, MZ 03 Benito Juarez, Riviera Maya, QR, 77500, Mexico Book Hideaway At Royalton Riviera Cancun, Puerto Morelos on Tripadvisor: See 6,498 traveller reviews, 7,153 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #14 of 39 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. See 6,534 traveler reviews, 7,194 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Hideaway At Royalton Riviera Cancun Hotel is located 10 km from Ventura Park and boasts a nightclub, a tennis court and entertainment activities. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. 3rd, the drinks are amazing. Luxury Regards Alfonso Lopez General Manager, Hotels near Hideaway At Royalton Riviera Cancun, Hideaway At Royalton Riviera Cancun Rooms, Adults Only and Adult Friendly Resorts Puerto Morelos, Puerto Morelos Luxury All Inclusive Resorts, Puerto Morelos 5 Star All Inclusive Resorts, Puerto Morelos All Inclusive Beach Resorts, Hotels near Galeria Arte Zissimo arte contemporano, Hotels near (PCM) Playa Del Carmen Airport, Diamond Rooms To Cancun check-in date of 24/01/2021 could take advantage of the kindest most hardworking I... In the United States February 20th to the Royalton App and register stay bartender ( thank you so much your! 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