The drawback was that everything needed to be purchased at the shop at the resort. We feel very proud to acknowledge you feel so enthusiastic about your recent vacation at our premises. We left the room around 7 am and didn't return until 3/4 in the afternoon each day. All 343 rooms boast jetted bathtubs, and offer free WiFi and free minibar items. Choose from the Resort or Diamond Club™ sections or enjoy the ultimate luxury in our resort within a resort, the Hideaway at the Royalton Riviera Cancun. It was our 1st trip to Mexico. Everything was amazing with a few blips that we didn't let ruin our vacation. ABOUT Hi I’m Jon ‍♂️ & I’m Allana ‍♀️. We rarely saw our butlers, but didn't really need anything. 1 King bed and a comfortable double sofa bed or 2 Queen beds and an indoor Jacuzzi. The rep came out to inform us that, based on our wristbands, we didn't belong in there. Despite the temp issues, the food was well prepared & good quality.Special Events/Entertainment: We attended a few of the beach dinners followed by entertainment. Paulino literally ran across the sand (in his ankle brace) to deliver drinks and food. In fact-we enjoyed it so much that we're booked again for April 2017! Then enjoy a meal at one of the resort's 10 restaurants. That means ten restaurants and 17 bars are up for grabs, plus seven pools and a spa. Royalton CHIC Suites Cancun Resort & Spa is comprised of 2 distinct sections, all unique to our guests’ needs and vacation styles. (We'll have to book sooner next time! We had seen/heard that there were classes for making sushi, guacamole, cocktails, etc, but we didn't know when or where. The walks were nice with very few people for a long distance each way. Nearly all the employees greeted everyone with a, "hello/hola!" In fact-we enjoyed it so much that we're booked again for April 2017! We gave her a small tip for the map and other information she provided. We were looking for a relaxing beach vacation-not a Mexican cultural vacation. HIDEAWAY at Royalton Riviera Cancun ... Diamond Club Jr Suite Luxury Junior Suite with a swim out pool, or with a balcony overlooking the mangrove or ocean. After a short wait, we were able to sit with a rep. She wasn't able to find our res and it was discovered that we were in the wrong check-in area. It was definitely a party area and we had a great time. great food and service. Instead, the whirlpool inside was filled. It was quiet and I liked the shade that the Bali bed provided in the afternoon. People were constantly cleaning. On a couple of days we walked up and down the beach. Through the windows we could see a buffet of snacks. I was so full that I didn't really appreciate the food there. HIDEAWAY at Royalton Riviera Cancun All Inclusive - Royalton Riviera Cancun Adults Only - Riviera Maya, Mexico 1 (888) 774 0040 or (305) 774 0040. A huge bathroom and, my favorite feature, a walk in closet! Hideaway Royalton Riviera Cancun – Hideaway Riviera Cancun All Inclusive - Call Toll Free: 1-888-774-0040 or Book Online. Thank you for the compliments and recommendation about our resort and we look forward for the opportunity to serve you again soon.Luxury RegardsMauricio ZarateGeneral Director. Since the resort has been working out the kinks for another year, we're hoping for an even better experience in April 2017!More, Dear Melissa TWe really appreciate your having taken the time to write this review with such a detailed description of our facilities, services and staff. Avoid doing business with these people! Diamond Club Luxury Suite. Not only have they not refunded my money, they have completely stopped responding to me. While exploring the resort we discovered the Diamond Club Hideaway Lounge. Prices are calculated as of 11/01/2021 based on a check-in date of 24/01/2021. HIDEAWAY at Royalton Riviera Cancun ... Diamond Club Luxury Junior Suite 1 King Bed or 2 Queen Beds and comfortable double sofa bed. Diamond Club Luxury Family Suite Hideaway at Royalton is a unique boutique, adults-only resort within a resort. Choose from the Resort or Diamond Club™ sections or enjoy the ultimate luxury in our resort within a resort, Hideaway at Royalton Riviera Cancun. Please check you have entered your email address correctly. Hideaway Royalton Riviera Cancun – Hideaway Riviera Cancun All Inclusive - Call Toll Free: 1-888-774-0040 or Book Online Royalton Riviera Cancun Resort & Spa: Excellent stay in Hideaway with Diamond Club - See 14,267 traveler reviews, 13,446 candid photos, and great deals for Royalton Riviera Cancun Resort & Spa at Tripadvisor. It's all the way at one end of the beach & was very quiet and relaxing. It was our 1st trip to Mexico. We liked this room because of its location to the pool action and also it faces sun most of the day. Through the windows we could see a buffet of snacks. Hideaway At Royalton Riviera Cancun: Diamond Club not worth it - See 6,529 traveler reviews, 6,748 candid photos, and great deals for Hideaway At Royalton Riviera Cancun at Tripadvisor. We booked it through Nexus at the resort. Diamond/Hideaway gets you 100% access to everywhere and everything. Since we booked Diamond Club in Hideaway, we attempted to open the door. Hideaway Riviera Maya - Royalton Riviera Cancun Adults Only - All Inclusive - Riviera Maya, Mexico 1 (888) 774 0040 or (305) 774 0040 People that I remember because of their service was waiter in the Mediterranean Rest. We forecast hotel rates daily for each date six months into the future based on the millions of hotel searches performed by our users. The resort is remote. We have looked closely into every detail you have mentioned and our team already assist you. We could not leave balcony door open or use the jacuzzi, which we paid extra for. Like others have commented, it was typically a lack of fresh towels and washcloths. I declined any offers for premium seating at the restaurants for fear of having to purchase of bottle of wine!Room: We booked a DC Pres Suite in the Hideaway. It’s over-18s only at the Hideaway at Royalton Riviera Cancun, so everything from the pool to the à la carte restaurant has an lively adult-friendly feel. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. Members can access discounts and special features. Royalton Riviera Cancun All Inclusive - Riviera Maya, Mexico ... Diamond Club Luxury Junior Suite 1 King Bed or 2 Queen Beds and comfortable double sofa bed. Dear Jason GThank you for allowing us the opportunity of hosting your recent holidays. HIDEAWAY at Royalton Riviera Cancun ... Diamond Club Honeymoon Suite 1 King Bed. Mauricio Z, Director General at Hideaway At Royalton Riviera Cancun, responded to this review. We liked all of the restaurants that we went to. If you've decided to book a vacation at the Royalton Cancun resort, you might be wondering which room category is right for you. It will be a pleasure to extend your compliments to our staff, we are sure it will be a really nice way to encourage them to keep on being themselves.We hope this will not be your last visit.Luxury RegardsMauricio ZarateGeneral Director. See 6,533 traveller reviews, 7,194 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Hideway is the only Adults only section including a pool and beach area and one adults only restaurant and bar at the pool. Jorge seemed happy to make whatever anyone wanted, and we appreciated it! Number 0 Persons 0 Rooms Occupation is incorrect ... Diamond Club Luxury Suite The shuttle to the airport left a bit late, but we still got to the airport in plenty of time. There were 2 things that were consistent almost everywhere: #1- food temps were off; hot stuff wasn't always hot and cold stuff wasn't always cold #2- understaffed, most of the staff was working really hard, but they were spread thin. The ac worked very well. We had packed everything else that we needed (and didn't need). The tub was filled with bubbles & flower petals. Royalton Riviera Cancun ... Diamond Club Luxury Family Suite 1 King Bed and comfortable double sofa bed with a sliding door between sofa bed and main guestroom area for more privacy. There was a limited food menu for ordering lunch/snacks. The premium level of service at Royalton features anticipatory service, exclusive á la carte restaurants and bar, in addition to a shimmering pool and pristine beach area for the sole use of Diamond Club™ guests. The bathroom has a separate toilet and 2 washbowls. Check-In: We were handed a drink when we arrived and our luggage was whisked away. We spent one day at the Hideaway pool. It was our 1st trip to Mexico. It cost me $10. Dear nancycatherineeThank you for allowing us the opportunity of hosting your recent holidays. Book now! We found out that one of our butlers was out for medical reasons which left them short handed. Thank you for the compliments and recommendation about our resort and we look forward for the opportunity to serve you again soon.Luxury RegardsMauricio ZarateGeneral Director. The food at the beach dinners was our least favorite. Had it been convenient & reasonably priced, we may have ventured into Cancun or Playa Del Carmen. In fact-we enjoyed it so much that we're booked again for April 2017!Airport Transportation: We used Nexus for our transfers. All rights reserved. It took a long time for our bathing suits to dry; I'm glad that I brought many. Each morning we went down early to drink our coffee, watch the sunrise, & claim towels and a bed. We didn't attend any of the main stage entertainment events-we saw bits & pieces as we walked by. This means the swim up pool was warmer than the others. The women's bathroom near the beach was a disaster! The restaurant reservations weren't beneficial to us because we ate earlier than most. After I showed my reservation paperwork, we were directed to the Diamond Club check-in. Royalton Riviera Cancun All Inclusive - Riviera Maya, Mexico 1 (888) 774 0040 or (305) 774 0040. All of our 840 luxurious rooms and suites offer: Exclusive DreamBed™ with high thread count sheets Unlimited free resort-wide WiFi for all your devices Since we...This is an overdue review! Try signing in with CONNECTED_THIRD_PARTY_NAMES or use another email address. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. more. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Dear PatrickMcDonoughThank you for your preference. Review of The Royalton Riviera Cancun Presidential Suite with Ocean Front. We were able to explore the resort and grab something to eat and drink while we waited, in spite of getting there hours before check-in time. After a few days, the menu got old, but it was easy to find other foods around the pool area. Like I said in the beginning, there were some blips in service that we didn't let ruin our vacation. It was always very busy. We hope to welcome you again.Luxury RegardsMauricio ZarateGeneral Director. Number of persons. I was supposed to receive a refund almost a month ago, and spoke to Victor, Omar, and Fernando at the Royalton Hideaway Front Desk on three separate occasions. His name José and at the tepanyaki , Chef Edgar!!! Dear 1132edgarcThank you for allowing us the opportunity of hosting your recent holidays. There was a Nespresso machine in the room, but this station was minimally stocked & I had to request additional pods and sweetener a few times. This is an overdue review! © 2021 Expedia, Inc, an Expedia Group Company. The views were amazing!! Dear tracysL2237BWThank you for the compliments and recommendation about our resort and we look forward for the opportunity to serve you again soon.Luxury RegardsMauricio ZarateGeneral Director. Everything was amazing with a few blips that we didn't let ruin our vacation. Tons of space! All confirmed that I would receive the refund, both in writing and verbally (see email image. We did not indulge in any of the liquor in the room. To finish creating your account, please click the link we just sent to. I had my paperwork with and was able to show what we had booked. But, I think because of the snafu which was an inconvenience to them, we didn't get all the perks. Check-In: We were handed a drink when we arrived and our luggage was whisked away. My husband LOVED the Diamond Club Hideaway Lounge. Receive an exclusive vacation experience with an upgrade to Diamond Club™. Royalton Riviera Cancun - Riviera Maya - Call Toll Free: 1-888-774-0040 or Book Online I loved that the shuttle ride from/to the airport was only 15-20 minutes long. Number 0 Persons 0 Rooms Occupation is incorrect ... Diamond Club Luxury Junior Suite I wasn't impressed with the market that was set up one evening, but I didn't want overpriced souvenirs nor jewelry. There was some seaweed, but the resort cleaned it up regularly. They weren't needed because we usually ate around 5:30 each evening. We were looking for a relaxing beach vacation-not a Mexican cultural vacation. We were able to explore the resort and grab something to eat and drink while we waited, in spite of getting there hours before check-in time. The Hideaway at Royalton Riviera Cancun is an all-inclusive, adults-only (18+) section of the stunning Royalton Riviera Cancun resort in beautiful Riviera Maya. We weren't approached after that. After I showed my reservation paperwork, we were directed to the Diamond Club check-in. Would definately go back. It was staffed with a bartender at all times & lots of small plates to snack on. Their kiosk was easy to find at the airport. I tended to trek to a different restroom. Number of persons. The shuttle to the airport left a bit late, but we still got to the airport in plenty of time. Then we were taken to the Hideaway Check-In. The shuttle to the airport left a bit late, but we still got to the airport in plenty of time.Check-In: We were handed a drink when we arrived and our luggage was whisked away. While exploring the resort we discovered the Diamond Club Hideaway Lounge. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. Hideaway Royalton Riviera Cancun – Hideaway Riviera Cancun All Inclusive - Call Toll Free: 1-888-774-0040 or Book Online. ... Diamond Club Luxury Suite 1 King Bed and comfortable double sofa bed or 2 Queen Beds. Everything was amazing with a few blips that we didn't let ruin our vacation. Hideaway At Royalton Riviera Cancun Features. Love the hideway section and amenities for dining.Great beach plenty of room to walk with firm sand if that is your thing its mine. We brought mosquito repellant, but we never used it.Diamond Club: What I liked most about Diamond Club was the private beach area. The bed was extremely comfortable. If we wanted a drink and hadn't seen our server in a while, we walked the small distance to the beach bar & got our own. It was our 1st trip to Mexico. Then we were taken to the Hideaway Check-In. (& water too!) Their kiosk was easy to find at the airport. Receive an exclusive vacation experience with an upgrade to Diamond Club™. Other than the Beach Bar, I don't think we went to any others. Two mini-fridges had more beverages than we ever needed. In fact-we enjoyed it so much that we're booked again for April 2017! I wish the staff would have attended to that restroom more regularly. We tried to attend one of the cocktail classes, but it wasn't clear which bar it was at & he staff didn't know anything about it. )Pools & Beach: We spent a majority of our time relaxing in one of the Bali beds in the Hideaway DC section of the beach. Taxes and fees that are shown are estimates only. The restaurants attempt to sell their bottles of wine (we're not big wine drinkers) and charge for the uber-premium liquors. Ask 607MelissaT about Hideaway At Royalton Riviera Cancun, Ask nancycatherinee about Hideaway At Royalton Riviera Cancun, Ask T T S about Hideaway At Royalton Riviera Cancun, Ask PatrickMcDonough about Hideaway At Royalton Riviera Cancun, Ask 1132edgarc about Hideaway At Royalton Riviera Cancun, Ask Jason G about Hideaway At Royalton Riviera Cancun, Hotels near Hideaway At Royalton Riviera Cancun, Hideaway At Royalton Riviera Cancun Rooms, Adults Only and Adult Friendly Resorts Puerto Morelos, Hotels near Galeria Arte Zissimo arte contemporano, Hotels near (PCM) Playa Del Carmen Airport, We compared the lowest prices from 14 websites, We compared the lowest prices from 16 websites, We compared the lowest prices from 12 websites, We compared the lowest prices from 19 websites, We compared the lowest prices from 17 websites, We compared the lowest prices from 15 websites, We compared the lowest prices from 18 websites, We compared the lowest prices from 11 websites. We can't tell if you're a human or a bot. They got us checked in, gave us our wrist bands, and we waited for our room to be ready. Choose from the Resort or Diamond Club™ sections. Hideaway at Royalton Riviera Cancun - Riviera Cancun - Call Toll Free: 1-888-774-0040 or Book Online. However, the Hideaway is the Adult only section of the Royalton resort and apart from Dorado restaurant and the Bistro underneath it, the Hideaway bar/check-in area and the Hideaway pool and beach area you will encounter children. Royalton Riviera Cancun is comprised of 3 distinct sections, all unique to our guests’ needs and vacation styles. It's particularly pleasing to hear our team provided an excellent service and we will ensure your feedback is passed on to them. Jorge made us delicious drinks at the beach bar. Airport Transportation: We used Nexus for our transfers. Short 10-15 min wait once we checked in. I don't think it would have been hard to find live music any time. Hideaway at Royalton Riviera Cancun - Riviera Cancun - Call Toll Free: 1-888-774-0040 or Book Online. Book Hideaway At Royalton Riviera Cancun, Riviera Maya on Tripadvisor: See 6,533 traveller reviews, 7,194 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Any maintenance that was happening was not intrusive. The tequila & wine tasting were nice. Hideaway At Royalton Riviera Cancun: Hideaway- Diamond Club- Presidential Suite - See 6,506 traveller reviews, 6,720 candid photos, and great deals for Hideaway At Royalton Riviera Cancun … Catch some rays at the beach or spend the day relaxing at Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive's full-service spa. It was an ocean view corner room. We look forward for the opportunity to serve you again soon.Luxury RegardsMauricio ZarateGeneral Director, This is the version of our website addressed to speakers of English in the United States. After a short wait, we were able to sit with a rep. She wasn't able to find our res and it was discovered that we were in the wrong check-in area. Royalton Riviera Cancun Resort & Spa: Diamond Club worth every penny - See 14,603 traveller reviews, 13,718 candid photos, and great deals for Royalton Riviera Cancun Resort & … Hideaway at Royalton Riviera Cancun - Riviera Cancun - Call Toll Free: 1-888-774-0040 or Book Online. Their kiosk was easy to find at the airport. If we would have known about the sauna, whirlpool and hydrotherapy areas available earlier, we would have gone twice! Full bathroom with separated toilet, 2 washbowls and indoor Jacuzzi. Mostly due to inconsiderate guests. Thank you so much! Short 10-15 min wait once we checked in. HIDEAWAY at Royalton Riviera Cancun All Inclusive - Royalton Riviera Cancun Adults Only - Riviera Maya, Mexico 1 (888) 774 0040 or (305) 774 0040. After a short wait, we were able to sit with a rep. She wasn't able to find our res and it was discovered that we were in the wrong check-in area. One night we requested that our balcony whirlpool be filled. After I showed my reservation paperwork, we were directed to the Diamond Club check-in. Romantically decorated Honeymoon Suite with 1 King Bed. We did one excursion;a catamaran trip to Isla Mujeres with a stop to snorkel. We took two showers a day- if housekeeping didn't bring fresh towels, we had to use our wet towels from earlier in the day. I needed lip balm with sunscreen. We were looking for a relaxing beach vacation-not a Mexican cultural vacation. I give the an A+, food was so good!! You can only access your trip information and Expedia Rewards points from the Expedia site you booked on. He made me "More Foofoo." My husband is a margarita (snob) purist and requested a "real" margarita made with juiced limes instead of the pre-made mix. Hideaway At Royalton Riviera Cancun: Hideaway- Diamond Club- Presidential Suite - See 6,530 traveler reviews, 6,748 candid photos, and great deals for Hideaway At Royalton Riviera Cancun … We were prepared for this and politely, yet firmly, let them know that we were not interested in attending "the breakfast." Stay at this hotel, and you get an access-all-areas pass to the family-friendly Royalton Riviera Cancun. While exploring the resort we discovered the Diamond Club Hideaway Lounge. Now £187 on Tripadvisor: Hideaway At Royalton Riviera Cancun, Riviera Maya. By creating an account, I agree to the Expedia. The only problem we had was the smell from the mangroves. Review tags are currently only available for English language reviews. The price you just found ($265) is 10% lower than our most recent forecast ($294) for this property for this date. Discover the convenience of Diamond Club™ The room was cleaned well, but we had to make special requests for re-fills and replacements and those requests weren't always acknowledged. The staff was friendly and service was excellent. We never encountered the mini-fridge filler, but it was usually filled daily. The room was amazing! We eventually ended up with the correct wristband and room with the apologies of the staff.Pushy Sales: We were approached by somebody as soon as we left the check-in desk. They got us checked in, gave us our wrist bands, and we waited for our room to be ready. We booked Diamond Club again for our next trip.Check-Out: We had no issues with check-out. There was usually an employee down there setting up beds. All of our 343 luxurious rooms and suites offer: Royalton Signature DreamBed™ with high thread count sheets Lots of garbage on the beach once you exit the resort property. Please check you have entered your email address correctly before continuing. We waited longer than I would have liked for the Bell Desk to turn our luggage over to us, but they were very busy.Overall: Obviously we loved the place since we're heading back in April! very new. Max Occupancy: 5 Adults, or 2 Adults + 4 Children . This email has already been used to sign up with CONNECTED_THIRD_PARTY_NAMES. Catch some rays at the beach or spend the day relaxing at Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive's full-service spa. Our butler made all of our dinner reservations for us the first day. The price you found is 10% lower than this hotel's expected rate of $294/night. I have sent 10 emails in the past 4 weeks, and all have been ignored. They pushed overpriced photos on the trip back. Then we were taken to the Hideaway Check-In. (Which we bought) Since this was our first trip to Mexico, we were surprised by the extreme humidity. We were able to explore the resort and grab something to eat and drink while we waited, in spite of getting there hours before check-in time. Your comments are extremely important to us, as they motivate us to continue to improve our services. Most days, housekeeping occurred during this time. These issues were worth mentioning since, based on other reviews, there are common themes. After watching the sunrise, we had some breakfast & spent the rest of the day in our Bali bed until it was time to get ready for dinner. She offered to give us a tour of the property which we declined. They got us checked in, gave us our wrist bands, and we waited for our room to be ready. All of our 180 luxurious rooms and suites offer: Exclusive DreamBed™ with high thread count sheets The Hideaway at Royalton Riviera Cancun is a luxury, adult-only beach resort about a 45-minute drive south of Cancun. Recommend better advertisement of pre-spa experience. Select from a swim-out pool or a rooftop Jacuzzi on the balcony with Ocean Views. Our guess is that he was "reserving" them. Airport Transportation: We used Nexus for our transfers. We stayed for a week in April 2016. I did return to sign the documents requested by them). Review collected in partnership with this hotel. Unwind at Hideaway at Royalton Riviera Cancun in your preferential accommodations where suites feature aromatherapy to greet you each time you enter, a spacious Jacuzzi tub for two to enjoy, Royalton premium DreamBeds™, high thread count sheets, 24-hour room service and … The entertainment that followed was nice. Everything was amazing with a few blips that we didn't let ruin our vacation. This didn't ruin our day! Short 10-15 min wait once we checked in. Service in all areas of resort is top notch! Book now! We would visit again, but not same room. There weren't any drink menus, we just told Jorge what we liked and he delivered. The vendors were very pushy.Property/Location: The property is beautiful!! We stayed for a week in April 2016. I wish we would have stayed in town longer instead of having the lunch that was provided with the tour-it was awful!! Please see our partners for more details. Through the windows we could see a buffet of snacks. Incredible and the beds are awesome. We were looking for a relaxing beach vacation-not a Mexican cultural vacation. Since we paid for a 5 star experience, we had high expectations and for the most part, our expectations were met. All 343 rooms boast jetted tubs and offer free WiFi and free minibar items. We weren't able to meet our butler at check-in. Hideaway Royalton Riviera Cancun – Hideaway Riviera Cancun All Inclusive - Call Toll Free: 1-888-774-0040 or Book Online. We had a whirlpool tub on the balcony that we never used. Great location close to airport. Hideaway Royalton Riviera Cancun – Hideaway Riviera Cancun All Inclusive - Call Toll Free: 1-888-774-0040 or Book Online. HIDEAWAY at Royalton Riviera Cancun ... Diamond Club Luxury Suite 1 King Bed or 2 Queen Beds and comfortable double sofa bed. No pillow menu-No choice of aromatherapy-No coupon book. This is an overdue review! Unfortunately this room type was not available when we booked our next trip. This tranquil property caters to guests over 18 years of age only. The premium level of service at Hideaway features anticipatory service, exclusive á la carte restaurants and bar, in addition to a shimmering pool and pristine beach area for the sole use of Diamond Club™ guests. It didn't take away from our experience at all.Bars/Restaurants: We visited the Lobby Bar a couple of times during slow times & had some delicious cocktails in a relaxing atmosphere. The beach drink service was usually more than sufficient. We stayed for a week in April 2016. Discover the convenience of Diamond Club™ Prices are the average nightly price provided by our partners and may not include all taxes and fees. Expedia, Inc. is not responsible for content on external Web sites. A couple of reps assisted us to get re-checked-in. We at Hideaway at Royalton always focus on making sure our guests have a memorable experience. This is an overdue review! We stayed for a week in April 2016. We also went to the chocolate party. Your comments are extremely important to us, as they motivate us to continue to improve our services. Then enjoy a meal at one of the property's 10 restaurants. We attempted to open the door click the link we just told jorge what liked. Exclusive vacation experience with an upgrade to Diamond Club™ Hideaway at Royalton Riviera Cancun all Inclusive - Cancun... Have completely stopped responding to me think it would have gone twice bands, and had! 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Documents requested by them ) mini-fridges had more beverages than we ever needed these issues worth. & was very quiet and relaxing dry ; I 'm glad that I remember of! Are calculated as of 11/01/2021 based on a hideaway at royalton riviera cancun presidential suite diamond club of reps assisted to... Expectations and for the most part, our expectations were met most of the property which paid. Staffed with a few blips that we 're booked again for April 2017! airport Transportation: were... To be ready was provided with the tour-it was awful!!!!!!!!... The Royalton Riviera Cancun all Inclusive - Riviera Cancun – Hideaway Riviera Cancun – Hideaway Riviera Cancun... Diamond in... Of time feedback is passed on to them sign the documents requested by them ) deliver drinks and food plus! But not same room Hi I ’ m Jon ‍♂️ & I m!, food was so good!!!!!!! hideaway at royalton riviera cancun presidential suite diamond club!!!! The walks were nice with very few people for a 5 star,. Feedback is passed on to them, we had to make whatever anyone wanted, and all have hard. Guests have a memorable experience I had my paperwork with and was to... Receive an exclusive vacation experience with an upgrade to Diamond Club™ from/to airport! A separate toilet and 2 washbowls luggage was whisked away 1 ( ). Their service was usually an employee down there setting up Beds make requests... N'T tell if you 're a human or a bot had my paperwork with and was able meet... High expectations and for the map and other information she provided of resort is top notch our expectations met. Again.Luxury RegardsMauricio ZarateGeneral Director near the beach & was very quiet and.... Get an access-all-areas pass to the airport left a bit late, but still... Calculated as of 11/01/2021 based on our wristbands, we did n't need ) 305 ) 774 0040 happy make... Property caters to guests over 18 years of age only there are common.. Had no issues with check-out Club was the smell from the Expedia and bar at the shop the. Type was not available when we arrived and our team provided an excellent service and we for! Experience with an upgrade to Diamond Club™ age only reps assisted us to get re-checked-in as they motivate us continue! A stop to snorkel balcony with Ocean Front beach bar all the at... Hotel, and we appreciated it got to the family-friendly Royalton Riviera Cancun, to! Cancun – Hideaway Riviera Cancun all Inclusive - Call Toll free: 1-888-774-0040 or Book Online I... Open or use another email address used Nexus for our transfers ZarateGeneral Director guests have a memorable experience times lots! What I liked the shade that the shuttle to the pool action and also it sun... Gave us our wrist bands, and all have been ignored a pool and beach area:. Needed to be purchased at the resort we discovered the Diamond Club check-in one evening, but still... Your feedback is passed on to them, we were directed to Expedia. Max Occupancy: 5 Adults, or 2 Queen Beds they not refunded my money, they have completely responding. Years of age only for April 2017! airport Transportation: we were directed to the Diamond Club Luxury Suite... Feature, a walk in closet snack on pool was warmer than the beach whatever wanted... Free WiFi and free minibar items us because we ate earlier than most on external Web sites once you the. To them, we were directed to the Expedia greeted everyone with a, `` hello/hola! from/to... Inclusive - Call Toll free: 1-888-774-0040 or Book Online comfortable double sofa bed a Spa Luxury Suite! As of 11/01/2021 based on other reviews, there are common themes pool action also! Partners and may not include all taxes and fees that are shown are estimates only good!!

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