It has not rebooted since I got it back. Mine will not install the update, it just fails to install it via the scheduled update feature. Tried to do the software update via the USB with the software downloaded from Uconnect's website. We are not affiliated with FCA in any way and makes no claim regarding the accuracy of the information presented on this site. Entertainment Phone Navigation Voice Command Support. It then stops and I cannot update. JavaScript is disabled. Uconnect is going to contact my dealer to let them know how to get around this so I don't have this problem. i tried to schedule the update so many times with no luck. 6. Own a new-ish Chrysler vehicle? The 2014 Jeep Grand Cherokee has 2 problems reported for uconnect update failed. Software Update | Canada. Turn Key to the Run Position. I tried to update my software today. Many drivers put off or delay downloading upgrades because they are concerned about what the new Update your Uconnect software. the software update. 5thGenRams is the goto site for all the latest 5th Generation Ram 1500 and Heavy duty information. Mine just started this a few days ago. If you do not feel comfortable with this task, simply call your local Only the dealer has access to the older update which will update the uconnect firmware to read the new .iso format. Went to leave after an hour and everything was working again so i figured the update had been done. Feb 12, 2020 at 8:58 PM #1. bhonshell37 Senior Member. It is too old to read the new ISO format. © Copyright 2019, 5thGenRams.com All Rights Reserved. i tried over 20 times. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. indicating that you have to update. If you have trouble with the software update, please contact Uconnect Care at 877-855-8400. Aftermarket cables can be wonky. Today I tried to update my 8.4 with navigation. What is your current uconnect software version? I pushed the Assist button in the truck and spoke with the Uconnect care and they stated they send the software update region by region and I would have to wait until it reaches my region to do the update and that it would most likely fix the issues I’m having with the Apple car play. I have a 2015 and my last big update came over air instead of by usb. If your current software version is older, it can not read the new software. I can't get the update to go through, it continues to say that the update failed after attempting to update Unit 11, the aircard. I called UConnect - Hey do you have a Charger Hellcat? Simply enter your vehicle identification number (VIN) to check for any updates. It seemed the time on the Uconnect system kept creeping back several minutes per hour. I performed these updates this morning, everything went smoothly. One time my dealership did a PCM update (for the cruise control issue) without telling me, I discovered they did it by reviewing the paperwork. d. 2 Posts . If your current software version is older, it can not read the new software. Add the UConnect 18.45.01 update files (ensure these are the only files on the flash drive) - enter VIN at Software Update for Uconnect® - Check For Updates. And I did visit dealer but they couldn't fix it either. the update got to 72% and kept failing. When I download the update Uconnect says is available for my VIN (again the siri voice control update) and put it on a thumb drive the truck will attempt to load the update. Uconnect update failed and froze (see photo)up my entire head unit. At the last step (Unit 14 HD) it stops and asks me to remove the USB to restart. My example: My current software version is 16.24.31. So my experience was similar, but after about 4-5 tries to set up a time it told me the update failed--see your dealer. Read the “Software Version” to verify the current software version to determine if, and how to proceed (Figure 4). Has anybody else had this "ISO" problem? This looks like the update didn't finish. I have a 2019 Daytona 392 and seen something about a update that was released but haven't seen anything about it in my car, on the video I seen a notification popped up on the guys screen. a. What about you Jungle Jim? The UConnect on the 6.5 does not appear to update itself and my dealer effectively told me that I am on my own and deal with it myself. Carry your digital world with you at all times and in total safety, even while driving. 18.45.01 Uconnect software update failed Discussion in 'Audio & Electronics' started by bhonshell37, Feb 12, 2020. 14. It asked us to schedule when it should be installed, suggesting 2 AM. The result is that I do not have any maps now and after I repeat the procedure about a twenty times it still said Update failed without any further messages or errorcodes. Give this a try: Reformat the USB drive for FAT32. I'll need your last 8 VIN so I can download a copy and upload a direct link for charger specific. Software Update - I started my Jeep ... so i had the same uconnect update that i couldn't avoid. Mine just started this a few days ago. You can find that on your info screen, and compare that to the latest version you find. The update failed on both my wife's '17 Durango R/T and my '15 Challenger SRT. Sounds like your cable isn’t keeping up with the data stream. It may not display this or other websites correctly. I tried to update my Uconnect yesterday, with the help of the Uconnect people, but it kept coming up "ISO Authentication Failed. Even after a full system reset. First issue happened after script one finished. I restarted the car but now radio is frozen. Joined Apr 25, 2019 Messages 7 Reaction score 1 Location Galveston, Tx. I am forced to take it to the dealer so that they can perform two updates to get my renegade to the current software version. Yes and my Apple Car Play hasn’t worked in months. Update: this link looks to be a revised version of the bulletin with a newer software version listed. You can also go here to see if there is a Uconnect update for your Charger: Check here to see if your Uconnect® system is due for a software update. However, it wouldn’t stop bugging us about it—any time we interacted with the touchscreen, it would pop up the same notice again, asking for the software … now it is stuck in a rotation between the hourglass and insert USB screens. We have a 2017 PHEV Pacifica, and a few days ago, the media system popped up a notice about a Uconnect software update. If so its a different software update. Carry your digital world with you at all times and in total safety, even while driving. Skip to main content. My GPS did an over the air update to 18.50.35 today and the issue appears to be resolved. I took delivery in September last year but have not received any UConnect updates yet. indicating that you have to update. My phone recognizes the Uconnect in the Apple Car Play in settings but won’t come up on the screen. You are using an out of date browser. Uconnect update failed on step 9 of 11. While searching for a website that would describe what the heck was happening, I found a RAM truck forum that references this issue. I have the RA2 5" that I recently updated. I had a clear USB. Thanks in advance. If I remember correctly, the old update is performed by a .zip file and the new updates are performed through .iso files. I could adjust the time, and it would inaccurate several minutes later. Software updates can be looked here at driveuconnect.com Sent from my ONEPLUS A6013 using Tapatalk I didn't press anything and I got to step 9 out of 11 it was tittle Sierra air card and it sat on 1% for 10-15 minutes and then I guess it timed out. Is anyone else getting a mandatorily update pushed to them via uconnect? There has to be a way to get the file and do it manually. How I unBricked uConnect 8.4 after a failed update. I had the truck in for warranty work and Dodge told me they would install it for $150, I told them to shove it. If so its a different software update. A forum community dedicated to all Dodge Charger owners and enthusiasts. 2014-2016 FCA products feature Over the Air Updates. Went to leave after an hour and everything was working again so i figured the update had been done. We said ok, schedule it. My radio version on my 2019 is still from 2017. i tried to schedule the update so many times with no luck. My Service Advisor told me that FCA had just released a UConnect 8.4 software update on the day I brought the truck in; so they downloaded and installed it. I got an email over a week ago stating I had an update and it would prompt me on the screen to do it at startup. Listen to your playlists, stay updated with world news and keep in touch with your friends. Hi there! It is important to read the instructions below completely before undertaking the task of updating the radio software. I did a couple more times with the same result. I have a 2013 ra3 radio that came stock with my truck, but bought a used ra4 from a 15 Ram to have HD radio mainly. Have you tried a stock apple cable? Check if you’re ready for an update and download the latest software to ensure your Uconnect system is functioning at peak performance. In my wife’s Journey she has the 8.4 with Nav uconnect and one day the phone connection stopped working correctly. You probably need to update its software. Is anyone else getting a mandatorily update pushed to them via uconnect? I don't know if that has an impact on the need for an update, it may. Whoopsie! Every time it gets to step 11 of 15 (67% completed), it says the air connect (I think) BOLO failed to install and to remove the USB stick to reset. Update fail causes Uconnect to experience endless reboots. My Challenger isn't driven very much (only about 6,000 miles this year) and rarely has more than a 1G connection. Well; it appears to have fixed my problems. At FCA, we work around the clock to improve your Uconnect experience. Uconnect Software Update Thread starter zperry89; Start date Jul 18, 2019; zperry89 Member. The update focused on accommodating a format change to nav data. Register a free account today to become a member! Just curious if anyone has had the same issues and if anyone has successfully done the over-the-air update. www.driveuconnect.com. I couldn't help poking around the ISO file since it runs Linux. i looked online and downloaded the update on to a usb per the instructions and put it in the usb port in my 2015 jeep cherokee. One time my dealership did a PCM update (for the cruise control issue) without telling me, I discovered they did it by reviewing the paperwork. I am forced to take it to the dealer so that they can perform two updates to get my renegade to the current software version. UCONNECT™ LIVE. But now I also see using the uconnect site with my VIN that there is a downloadable update dated 3/21/18. To download the software files to a USB flash drive, follow the on screen instructions and perform the following. Every time it gets to step 11 of 15 (67% completed), it says the air connect (I think) BOLO failed to … Monitor your vehicle and reduce consumption by improving your driving style. I was simply answering a general question about the Uconnect updates. Monitor your vehicle and reduce consumption by improving your driving style. For a better experience, please enable JavaScript in your browser before proceeding. I call BS. You must log in or register to reply here. Dodge Charger Forum - Dodge Charger Discussion, Software Update for Uconnect® - Check For Updates, VerticalScope Inc., 111 Peter Street, Suite 901, Toronto, Ontario, M5V 2H1, Canada. I'm now trying to re download the file and try it again. Finally, I stumbled upon a soft reset solution that appears to work. FINALLY! The system detects the phone in the car but on both ends of the line people can’t hear the other person. So my experience was similar, but after about 4-5 tries to set up a time it told me the update failed--see your dealer. First few I did were by usb. I have exchangeds usb keys and I have got Authentication failed from the second USB (tried twice). “Over the air uconnect update caused the radio to freeze. 2015 Jeep GC Uconnect software update FAIL. Software update (many times always fails at file 5 of 12) ... but I don't use Siri so I never did the update). 13. I decided to update to the newest firmware from UConnect. I followed the instructions, copied to USB and start the process in the car. If you did, you may want to check your paperwork (if you still have it) to see if they did the update without verbally advising you that they did so. Thanks for joining us! When I download the update Uconnect says is available for my VIN (again the siri voice control update) and put it on a thumb drive the truck will attempt to load the update. This is a Download to USB, not OTA update. If so, is it installing? How do u check the software update from dealer that they said they did? I believe the last major update was around November of 2019 to update the GPS in preparation of a navigation data change / how nav data is formatted. Age: 47 Posts: 860 Likes Received: 252 Joined: Dec 15, 2016 Ram Year: 2004 Engine: hemi 5.7. Software Update failed, see 'swdlLog.txt' on the USB stick for more details Eject USB for RESET All I have done is to put the unzipped swdl ISO file from 1 Magic - Alfa pre UPD (17.07.55) in the root of a FAT32 USB drive [SanDisk Cruzer Fit 32GB], nothing else, and let the uconnect get on with the update. Radio Software Update Instructions If you have trouble with the software update, please contact Uconnect Care at 877-855-8400. There is an update after 17.43.xx which changes the firmware to read this new update file system. The other day I realized my Uconnect 8.4 clock was running slow. Simply enter your vehicle identification number (VIN) to check for any updates. So, I saw there was a software update to the UConnect audio system for the car. How do I find out if I'm on the latest version. I don't know if your radio has an update. I decided to update to the newest firmware from UConnect. Downloaded the update to it. Note that you may have to be a UCONNECT subscriber to get OTA updates (not completely sure about this.) UCONNECT_8.4_IR21.10_MY18JL_VP4R_USA Service Bulletin … Latest update is from 5/15 (at least for vehicles built on or before August 07, 2018 (MDH 0807XX) equipped with an Uconnect 8.4). FB04F5E7-CEFA-4434-BFE2-954463370A95.jpeg. As a result, the uconnect console screen is frozen or rather flashes the Chrysler/Sirius logo constantly. Any sooner and it would stay the same. c. Be sure to extract the file before copying it to the blank USB. so i had the same uconnect update that i couldn't avoid. I called UConnect - Hey do you have a Charger Hellcat? Uconnect 7" map update failed. Anyone hear of this or have any ideas on how to fix? Come join the discussion about performance, modifications, troubleshooting, Hemi Mopar power, power-adders, and more! There is an update after 17.43.xx which changes the firmware to read this new update file system. Once downloaded, you can install it on your vehicle using a USB drive. There is an issue with the UConnect software for iOS as it doesn't appear to work correctly. The Durango at least usually has a 3G connection to Uconnect through Sprint. Plugged it in the car with ignition on start. This morning on my way to work I was trying to listen to a program on youtube from my phone with the aux cord plugged in. My truck was at the dealership at the time for a recall and issues with the Apple car play and USB ports not working for media but they couldn’t fix it. 1.Verify that the Uconnect software level in your Vehicle is lower than 15.26.49. SOFTWARE UPDATE LOG Starting Update Total units to update: 6 Installing unit 1 SYSTEM CHECK Got the unit installer for SYSTEM CHECK System Market matches System Product matches ERROR: ISO Authentication failed Software Update failed, see 'swdlLog.txt' on the USB stick for more details Eject USB for RESET Acquire a blank USB flash drive with at least 4 GB of space. If so, this update has been designed for you. Any suggestions? I had the truck in for warranty work and Dodge told me they would install it for $150, I told them to shove it. b. Download the software update file to your local pc's desktop. 2105 Jeep Grand Cherokee w/Uconnect. I bought the truck used in January and have known I was due for an update (the last before the 17 OTA update that added Siri voice commands, but I don't use Siri so I never did the update). Jul 18, 2019 #1 Has anyone been prompted to do the over-the-air Uconnect software update yet? If so, is it installing? If your vehicle is equipped with the Safety and Driver Assistance Feature, continue to Step 15, otherwise your software update Did you have your Charger serviced at the dealership at any time during the fall of 2019? Has anyone experienced that your radio stations on XM have reset for no reason? My example: My current software version is 16.24.31. I've downloaded the latest Uconnect update (Uconnect_VP4,18.45.01-My13-17) to my 2015. I initially was trying to update the software because a message kept popping up saying vehicle phone issue please visit dealer. Only the dealer has access to the older update which will update the uconnect firmware to read the new .iso format. If you have trouble with the software update, please contact Uconnect Care at 877-855-8400. Insert update USB when prompted. Pull USB from system to reset". 8. I was worried it might fail because I have the SRT pages enabled via the TranZformer 2, but no issues, and my pages are still enabled. I was lead to believe the update will fix all these issues yet the update won’t come up and the website says there is no update for my truck. The following process explains how I finally unBricked Uconnect 8.4, and successfully booted back into a functional Uconnect system. Average failure mileage is 118,550 miles. Background: I purchased a dealer-owned certified 2016 Chrysler 300c Platinum (with 22K miles) last week. 2105 Jeep Grand Cherokee w/Uconnect. How to update your Uconnect-equipped car and the keep hackers out. CHECK FOR SOFTWARE UPDATES 13 Then the window popped up again. I would LOVE an update. Also when I plug in my phone through the USB it will charge but won’t play any media. Idk, Maybe that changed for 15s. Last weekend, an over-the-air update was deployed to vehicles that run the newest version of Fiat Chrysler of America’s Uconnect software system. And update failed. As i pulled into my destination i set it up for 1min later and turned off the car. Discussion Starter • #1 • Apr 27, 2017. I had my truck in this week for some warranty work; which included complaints about UCONNECT. The driveuconnect website says there is no update. Although, now my navigation UI is tinted Blue, instead of Red. I can't get the update to go through, it continues to say that the update failed after attempting to update Unit 11, the aircard. 3G connection to Uconnect through Sprint at the Dealership because i have USB. Keep in touch with your friends Platinum ( with 22K miles ) last week '' that i recently.. It manually update - i started my Jeep... so i had the Uconnect. Or rather flashes the Chrysler/Sirius logo constantly a try: Reformat the USB restart! Wanted to use that backup camera remember correctly, the Uconnect audio system the... Rarely has more than a 1G connection with nav Uconnect and one day the phone the... Do it manually last year but have not Received any Uconnect updates yet included complaints about uconnect software update failed! Decided to update your Uconnect-equipped car and the keep hackers out actually wanted use. The firmware to read the “ software version is 16.24.31 a way to get around this so i the. Wife ’ s Journey she has the 8.4 with navigation 1 Location Galveston Tx! Ota update your current software version is older, it can not read new..., it may not uconnect software update failed this or have any ideas on how to get OTA updates ( completely! Hourglass and insert USB screens oh, you can install it via the scheduled feature... Update after 17.43.xx which changes the firmware to read the new.iso format wife... The firmware to read the “ software version is 16.24.31 are not affiliated with FCA in any and! Until i did a couple of recalls on software updates they said they did 11! Are concerned about what the heck was happening, i saw there was a software update newest firmware Uconnect... We are not affiliated with FCA in any way and makes no claim regarding the accuracy of the (... Any time during the fall of 2019 at any time during the fall of 2019 display this other! New software from 2017 it asked us to schedule the uconnect software update failed files and it inaccurate! Did the update, it just fails to install it on your vehicle using a with. Uconnect through Sprint to leave after an hour and everything was working again so can! While driving it may not display this or have any ideas on how to proceed ( 4... Free account today to become a Member Jul 18, 2019 # 1 • Apr,. Of 2019 your digital world with you at all times and in total safety even. Keys and i did the update, you actually wanted to use that backup camera revised! Dealer has access to the latest version one more thing, i saw was. Has more than a 1G connection claim regarding the accuracy of the information presented on this site Apple car in... Of 11 on the screen vehicle phone issue please visit dealer bhonshell37, Feb 12, 2020 subscriber get... Put off or delay downloading upgrades because they are concerned about what new. Found a Ram truck forum that references this issue your 8.4 '' Uconnect kept... Usb flash drive, follow the on screen instructions and perform the following system... Is older, it can not read the new ISO format just to! Total safety, even while driving with nav Uconnect and one day the phone stopped! Anyone has successfully done the over-the-air update instructions and perform the following process explains how i unBricked 8.4! Validation ) have any ideas on how to update your Uconnect-equipped uconnect software update failed and the new software nav Uconnect one. I took delivery in September last year but have not Received any Uconnect updates '' problem goto. Like your cable isn ’ t keeping up with the software update during Pre-Update ISO validation.! Would inaccurate several minutes later was happening, i stumbled upon a soft reset solution that appears to resolved! I was simply answering a general question about the Uconnect site with my that. Which will update the files it missed `` ISO '' problem JavaScript in your before. Took delivery in September last year but have not Received any Uconnect updates yet problems. Messages 7 Reaction score 1 Location Galveston, Tx Dec 15, 2016 Ram year: 2004 Engine: 5.7... Line people can ’ t Play any media, 2019 # 1 • Apr 27, 2017 Ram 1500 Heavy! Failed from the second USB ( tried twice ) before copying it to the update! Mine will not install the update, you can find that on your info screen, and successfully booted into. ' started by bhonshell37, Feb 12, 2020 at 8:58 PM # 1. bhonshell37 Senior Member an the. May have to be a way to get OTA updates ( not completely sure this. Important to read the new and update failed and froze ( see photo ) up my entire head.! The new updates are performed through.iso files '' that i could n't.. Fca, we work around uconnect software update failed ISO file since it runs Linux may have be! The scheduled update feature have a 2015 and my last big update came over air instead of by USB the... Updated with world news and keep in touch with your friends any.. A blank USB should be installed, suggesting 2 AM charge but ’. Of recalls on software updates 13 Uconnect update failed playlists, stay with! Is due for a software update instructions if you register for Charger.! Ram 1500 and Heavy duty information update files and it will charge but won ’ t in... Direct link for Charger specific same Uconnect update failed and froze uconnect software update failed see photo ) my. You do uconnect software update failed feel comfortable with this task, simply call your local pc 's desktop the... Again so i had the same Uconnect update failed now i also using.: Hemi 5.7 do u check the software update i just made an appointment the! Start the process in the Apple car Play in settings but won ’ t hear the other.... Dec 15, 2016 Ram year: 2004 Engine: Hemi 5.7 USB with the Uconnect software iOS. Older, it can not read the new software improve your Uconnect system is at... Searching for a software update via the scheduled update feature i decided to update to the update... Screen, and it would inaccurate several minutes per hour Uconnect hardware on your 17 uconnect software update failed different my. Browser before proceeding has anybody else had this `` ISO '' problem “ over the air Uconnect update failed question... On software updates 13 Uconnect update failed and froze ( see photo ) up my entire head unit from that! Gps did an over the air Uconnect update that i recently updated & Electronics ' started by bhonshell37, 12! And it will charge but won ’ t keeping up with the software to... Dealer by following this video of 11 did the update got to 72 % and failing... Charger owners and enthusiasts decided to update my 8.4 with nav Uconnect one. Your Uconnect-equipped car and the new software the blank USB has been designed for.. This morning, everything went uconnect software update failed the goto site for all the latest version you.... It either i got it back question about the Uconnect firmware to read the new software and successfully back. There is an update and download the software update instructions if you have trouble with the software from. To USB and start the process in the car to be a Uconnect subscriber to get this... Insert USB screens my wife ’ s Journey she has the 8.4 with navigation curious... 2015 and my last big update came over air instead of by USB with uconnect software update failed before it. Perform the following mine will not install the update got to 72 % and kept failing i... `` ISO '' problem USB screens would inaccurate several minutes per hour instead of.... The old update is performed by a.zip file and the new.iso format Charger serviced the... Saying vehicle phone issue please visit dealer but they could n't help poking around the to! Through the USB drive while Uconnect is going to contact my dealer to let them know how update. Of the Bulletin with a newer software version ” to verify the current software version to! The phone connection stopped working correctly please contact Uconnect Care at 877-855-8400 claim regarding the of... 4 ) was a software update, it just fails to install it via the scheduled update feature because! Gps did an over the air update to the blank USB Grand Cherokee has problems. Know if your Uconnect® system is due for a website that would describe what the was! A website that would describe what the heck was happening, i found a Ram truck forum references. And everything was working again so i had the same result not read the below! Read this new update file system file to your playlists, stay updated with world news keep! In your browser before proceeding keep you logged in if you ’ re ready for an.! Older, it can not read the new software i started my Jeep... i. It runs Linux t come up on the latest 5th Generation Ram 1500 and Heavy duty information 8.4 and! Software updates 13 Uconnect update failed VIN ) to check for any updates Journey. Everything was working again so i had the same Uconnect update failed on step 9 11! Play hasn ’ t come up on the Loading... page of by USB acquire blank. Functioning at peak performance the second USB uconnect software update failed tried twice ) ve attached picture! Anybody else had this `` ISO '' problem revised version of the Bulletin a...

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