If you can’t contact your landlord or letting agent, you can still start the repayment process in the same way. Under Section 11 of the Landlord and Tenant Act 1985, you have the right to expect your landlord to carry out repairs in a 'reasonable time'. Does it make a difference what the temp outside is? This is how the process works. To do this, you’ll need to complete a Statutory Declaration form stating the amount you're claiming, and the reasons why. We'll close your repayment request and email you to log in and respond to their claim. DPS ask you to use your online account to request the form Mydeposits ask you to contact them to get the form You can … Landlords sometimes ask prospective tenants to pay a holding deposit to ensure they are committed and serious to renting the property. All of this evidence, along with the reasoning on your declarations will be sent to our Dispute Resolution Service and an independent adjudicator will make a decision as to the amounts you should both receive. My condos only offer one parking spot per unit, and do not offer he option to pay for an additional. When writing a demand letter be sure to give a clear deadline. There should also have been a description in your lease about the conditions under which the landlord can keep some or part of the deposit. Substituted Service or Posting and Mailing If the tenant was served by substituted service or "post and mail," the tenant has 15 days after the date the server mailed the court papers to file a response. Whole deposit is effectively frozen until LL responds, to prevent LL delay until he can start own single claim after ~28 days, he would be required to swear his own Stat Dec before receiving deposit. We’ll attempt to contact them using the details we hold for them. He already told you he was charging you for damages you were responsible for. How long does a landlord have to respond to a maintenance call and resolve issue? For TDS Custodial, you should raise a request for repayment by logging into your online account. If your landlord or letting agent responds, and disagrees with your request, they must complete the notice and send it back to us within 14 calendar days. Learn more about the Statutory Declaration process, When you start the deposit repayment process, 4. › If your landlord or letting agent disagrees with your repayment request, they must start a new claim for deposit deductions. If your landlord or letting agent isn't happy with your repayment request. Our former landlord sent notice of their intent to keep our security deposit within 30 days. If your landlord paid your deposit funds into a deposit protection scheme, you can ask them to refund your money. When you start step 1 of return process, 7 days is min time LL could respond realistically. If they don’t respond, you can provide a Statutory Declaration to instruct us to release the deposit. I was wondering if anybody new how long a landlord has to respond to a section 26 request? Once we've received your correctly completed form, we’ll notify your landlord or letting agent, letting them know that if we have no response within 14 calendar days, then we’ll pay you the amount you’ve requested. Landlord does not have to respond. My lease is up for renewal in May, I have sent a S26 requesting a 15 year lease with 5 yearly breaks etc. They said they would take care of it but it's still not resolved. Look at RCW 59.18.260. If there are other tenants in your property, you'll also need to provide their bank details and the amount you want to be repaid to each tenant. 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